Customer reviews from homedics.com
HoMedics - Ultrasonic Cool Mist Humidifier - Gray/white
Average customer rating
3.3
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
30
4 Stars
9
3 Stars
5
2 Stars
6
1 Star
21
62%of customers recommend this product.
(
39 out of
63)
Customer Reviews for HoMedics - Ultrasonic Cool Mist Humidifier - Gray/white
Customer Rating
1
Waste of money
on January 7, 2020
Posted by: Megan879
from Saint Joseph MO
Length of ownership:1 week
I wish I had seen these reviews before purchasing. I have only used it 3 times and after night three when I woke up there was no mist, over half the water bottle was still full with the unit still on and the motor running louder and harder then before. I emptied it out again and tried to see if it would come back on. It started flashing a red light and after I emptied and cleaned it out it will run now but barely lets out any mist even turned up as high as possible and it sounds like it is running hard. I wish the packaging hadn’t been so difficult to open that I basically destroyed the plastic or I would take this back. I have purchased other brands of small personal humidifiers before to use at my job and they did not give me these problems.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations , March 11, 2020
Thank you for your review.
We're sorry to hear about the issue you described with the humidifier, please contact our consumer relations department at 1-800-466-3342 M-F 8:30am-7:00pm ET. We would be happy to assist with warranty service.
We're sorry to hear about the issue you described with the humidifier, please contact our consumer relations department at 1-800-466-3342 M-F 8:30am-7:00pm ET. We would be happy to assist with warranty service.
Written by a customer while visiting homedics.com
Customer Rating
2
Great when it works
on January 26, 2020
Posted by: Maresy
from Minneapolis
Length of ownership:1 month
Bought this fm Target online. When it works I love it, but I have tried everything to keep it fm leaking all over my vintage wooden bed stand. No idea why it sometimes does that- w/ same size water bottle, not moving it or squeezing the bottle as directions indicate. I guess I wouldn’t recommend, as the problem is annoying (in the middle of the night, I hear my cat lapping up the water on the floor.)
No, I would not recommend this to a friend.
Written by a customer while visiting homedics.com
Customer Rating
1
Leaks!
on March 12, 2020
Posted by: C b
Length of ownership:1 year or longer
I've bought these twice and each time, within the first year it would begin to leak from the bottom - the second time water got into the plug in the back and charred it!
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, March 12, 2020
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 7:00 p.m. EST for assistance.
Written by a customer while visiting homedics.com
Customer Rating
2
Reservoir Full - Water Doesn't Stop
on February 18, 2021
Posted by: prplchkn
from Missouri
Length of ownership:1 week
The troubleshooting features don't mention this problem I'm having - when the reservoir is full, the water still comes out of the water bottle. There doesn't seem to be a way for the connector piece on the water bottle to know when to stop letting water in. I feel like there must be something I'm doing wrong, but nowhere in the user manual is this mentioned, so I'm just going to assume there's a defect.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, February 23, 2021
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com
Customer Rating
2
Less than 10 minutes of use.
on March 15, 2021
Posted by: MeganJ
Length of ownership:1 week
Purchased this while unexpectedly traveling with a sick baby. Super disappointed in its functionality. It has leaked several times as well as it running great for a short period of time before a red light flashing.
I’m frustrated and now will need to purchase a different humidifier.
Love the brand but not this specific product.
No, I would not recommend this to a friend.
Response from homedics.comBy Consumer Relations, March 17, 2021
We are sorry to hear this. Please contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@homedics.com for assistance.
Written by a customer while visiting homedics.com
Customer Rating
1
Disappointment!!!
on May 4, 2019
Posted by: Micki
from Fayette, MS
Length of ownership:1 week
I bought this item on Friday; I opened it on the next day, Saturday, to use it. It started to work and a few minutes later, less than 5 minutes, when I looked at it, I noticed no mist. So I turned it off and looked inside the reservoir. It was full of water and leaking. I reread my instructions and reassembled the water bottle to see if that was the problem. It still leaked. I believe the problem is when the water bottle rests upon the base, the spring inside the water bottle mount opens completely up and all the water empties into the reservoir.
I would no recommend this product until the problem is fixed. Otherwise I believe it would be the ideal personal portable humidifier.
I would no recommend this product until the problem is fixed. Otherwise I believe it would be the ideal personal portable humidifier.
No, I would not recommend this to a friend.
Response from homedics.comBy John, Consumer Relations, May 7, 2019
We are sorry to hear this. Please return the humidifier to the place or purchase contact Consumer Relations at 1-800-466-3342 Monday through Friday 8:30 a.m. to 7:00 p.m. EST for assistance.
Written by a customer while visiting homedics.com
Customer Rating
1
Leaking after a month
on December 7, 2018
Posted by: lewquin
from Minnesota
Length of ownership:1 month
I purchased this 11/13 and its already leaking. I am so disappointed as I like the machine.
No, I would not recommend this to a friend.
Response from homedics.comBy Daniel , Consumer Relations , December 7, 2018
Thank you for your review, we are sorry to hear that the product is leaking. We would be happy to assist you with warranty service. Please contact our consumer relations department at 1-800-466-3342 M-F 8:30am-7:00pm ET.
Written by a customer while visiting homedics.com
Customer Rating
5
It works great.
on February 18, 2019
Posted by: jjjjjjjjjjibibib
from South Dakota
Length of ownership:3 months
I don't know what people are complaining about. If you are literate, then read the manual and do as follows, it is a great product, works perfect. Just clean it with vinegar every 3 weeks like the instruction says and you won't have any problem,
I would recommend this to a friend!
Written by a customer while visiting homedics.com