This case is the best there is for protection. Yes, I have dropped the phone 4 feet onto my concrete garage floor and yes, the phone was still in perfect condition therafter. We are a business and put them on all our 40+ phones because of the superior level of protection Otterbox provides. Perhaps most importantly, Otterbox's customer service is stellar and they really stand behind the product. We had a case that became somewhat loose (after 18 months of use!) Otterbox mailed us a brand new case! Great product!
I like the case part but I cannot, for the life of me, get the sticky screen protector on without bubbles and stuff stuck on the inside it looks really bad! I have had two from the company. I do not usually have issues with this sort of thing, either. Find a case without a sticky screen protector if you can.
Had a hard time finding a case or the S4 Mini. This is an excellant fit. Case is of high quality and feels good. Service with Otterbox was was excellant.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Good case
on April 25, 2014
Posted by: AceofDeath
Gender:Male
Overall it is a good case that does what it says. The only thing that I would suggest is for Otterbox to design a dock to work with their cases.
I bought 2 of these for my daughters ages 18 & 16. After about 5 months the rubber started shredding off both of them and one of them cracked at the top. I filed a claim for the cracked one and they sent me another one. I was going to file a claim on the other one, but my daughter said "why bother, if it's going to do the same thing?" All in all, they protect their phones well, and the replacement process wasn't difficult. It was just irritating to have to deal with. As expensive as they are, you don't expect them to start falling apart after 5 months.
The hard plastic shell that holds the shock protection part in place on the phone is too "slippery." I had to put anti-friction tape (skateboard tape) on the plastic to reduce the chance of it slipping out of my hand.
Like the case very much small but still protects. Just wish that the screen protector was better. I could not apply it correctly and had to cut down a larger Kindle protector from Marware that worked much better.
I like this case. I purchased it after having the Commuter and Defender on my previous two phones. The fact that the case's outer cover is plastic is great. It allows it to easily be put into my pocket. Plus its much thinner than the Defender. The rubber portion seems to not be as rigid as previous versions. Whether that's a good thing, we will soon find out. Overall its a great case. I wish there were more options as far as colors and types of cases go for this phone....