Customer reviews from Char-Broil, LLC
Char-Broil - Performance Gas Grill - Black/silver
Average customer rating
4.4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
16
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
2
89%of customers recommend this product.
(
17 out of
19)
Customer Reviews for Char-Broil - Performance Gas Grill - Black/silver
Customer Rating
5
Works and Looks Great!
on March 6, 2018
Posted by: Bmanny
Gender:Male
Length of ownership:1 week
We love it. It's compact. It's grilles wonderfully. The assembly was very easy with instructions. It only took 2 days of it sitting on our porch in the middle of winter to want to use it. The smell instantly felt like summer.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Love my new space saving grill!
on October 29, 2017
Posted by: butterfly917x
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
I purchased the Char-Broil Performance 2 Burner Gas Grill a few months ago and so far very pleased with it. We were able to assemble the complete grill in an hour. The grill is easy to ignite and heats up fast. There's a thermometer on top, so you can see what temp your food is cooking at. The grill may appear small, but it has a lot of room for grilling. Also has a top rack to warm buns or keep food warm. The door hides the propane tank so it's within easy reach. I like that it's less wide, fits perfect on my patio and the arms fold down when not in use. The wheels lock right in front so can move when needed and lock in place so it doesn't roll away. Highly recommend, makes a great grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 14, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Puffnstuff
Length of ownership:1 week
Verified Purchase:Yes
Great little grill; perfect for the two of us as well as additional company of 4-6 more people. Easy to assemble and works like a charm!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
well built
on November 22, 2018
Posted by: pheebdog
from Alexandria,La.
Gender:Male
Length of ownership:6 months
I purchased this grill last summer but was unable to assemble it because of a
serious accident. I have owned several charbroil grills in the last 25 yrs. But this
system they have now is poor. These heat tents are a joke. This is more or less a oven .If you want good
results in cooking a steak you need high heat with some controlled exposed flame.
This system does not have this. This system is no good. I hope Charbroil can come
up with a better plan than this.
serious accident. I have owned several charbroil grills in the last 25 yrs. But this
system they have now is poor. These heat tents are a joke. This is more or less a oven .If you want good
results in cooking a steak you need high heat with some controlled exposed flame.
This system does not have this. This system is no good. I hope Charbroil can come
up with a better plan than this.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, November 23, 2018
We're sorry to hear of the frustrations. This Performance Series 2-Burner Gas Grill utilizes convection technology and will easily cook a steak. The heat tents in it are designed to protect the burners from grease and any food drippings. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Broke after three uses
on June 23, 2025
Posted by: Ben C
Gas valve connection broke after 3 uses and now leaks propane when you turn on the tank
Response from Char-Broil, LLCBy Alex, Customer Care, August 14, 2025
"We truly regret that your experience was not up to your expectations, and we want to ensure we can make it right. Please reach out to us at 1-866-239-6777 and we will do everything we can to address the issues you’ve raised."
Written by a customer while visiting Char-Broil, LLC