Customer reviews from Charbroil
Char-Broil - Kamado Charcoal Grill - Black/silver
Average customer rating
4.8
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
46
4 Stars
10
3 Stars
0
2 Stars
0
1 Star
1
98%of customers recommend this product.
(
55 out of
56)
Customer Reviews for Char-Broil - Kamado Charcoal Grill - Black/silver
Customer Rating
4
Good all around outdoor grill/smoker/oven
on October 6, 2017
Posted by: Bulldoggin
Gender:Male
Length of ownership:1 month
I’ve had the grill for a couple months. Overall we’re pleased with its performance. The plastic parts for the vent are trash and some of the heat strip was coming off right out of the box. Minor repairs and it’s working fine. It’s overall construction is good and at about half the price of an egg or joe, can’t be beat. We’ve made just about everything we can with it.
I would recommend this to a friend!
Response from CharbroilBy Dustin, SME, October 9, 2017
Thank you for your feedback. We value you as a Char-Broil customer and want you to enjoy using your grill. Whenever an issue is encountered please contact us immediately by giving us a call at 1-800-241-7548. We will be able to best assist.
Written by a customer while visiting Charbroil
Customer Rating
4
Quality construction
on March 13, 2017
Posted by: mikehutch
Gender:Male
Length of ownership:1 week
To begin with this grill is the assembly. I’m a very mechanically inclined person and I spent 53 minutes from opening the box to grill ready to use. The instructions were good and easy to follow. The one item was that in Section 1 while the photo shows leg placement of the wheel legs and the capped leg it didn’t indicate this was important. I had to swap two legs once I realized this. The fasteners were well labeled.
So on the bad side the small flimsy clips that holds the sealing ring onto the lids probably won’t last. Most of my sealing ring was dislodged as received so I reinstalled it. Other than the sealing ring the rest of the grill appears to be well built.
The last and pretty big issue with is that it came with a very large sticker on the table top. This was very hard to get off and really wasn’t necessary. A nice flyer taped to this surface would of done fine. Whoever dreamed this up should get out of their cubicle and go out and remove a few to see what a pain it is.
I’m a gas grill guy and haven’t used charcoal in decades. I followed the direction and fired the grill up to season it. I used this time to play with the temperature settings and found I didn’t have much control.
Next I prepped a pork loin to smoke. I fired up the grill with some instant light charcoal briquettes and some wood chips. As per the directions once the temp went past 100 I closed they vents down to 1.5. The temperature continued to rise so I closed the vents completely off which seem to have no effect. As time went the grill settled in the 350-400 range. I tried burping out the heat a number of times and also several positions like the intake completely closed but smoke open. Still no control on heat. I also tried a towel over the intake vent thinking it might be leaking air in. So this trial ended in baking the lion.
Ok round 2 time to grill some steaks. So the instructions recommended to use lump charcoal so I bought a bag of this. Well this requires you to turn on the survivalist skills to get it to light without fluid or a chimney. But with enough work I got a fire going. Once it was going well I closed the list and let the temp approach 600. Then I closed the vents to 3.5. The temp kept going and at 700 I opened the grill to let some heat out and also adjusted the vents to 2.5. I continued to play with the vents trying to get a constant temperature but once the grilling started with the opening and closing of the list to load and turn the steaks it varied from 550 to 700. The steaks turned out very good but looks like I still need some practice for a charcoal grill.
On round three I had a much better time lighting the lump charcoal without fluid or a chimney. Once I had a good fire going I closed the lid and set the vents to 1 as soon as I closed the lid. The grill got to 400 to 450. This time I was doing brats and chicken breasts. The grill seem to settle in to this temp and I didn’t change any venting. I made quick checks for temp and turning. They turned out well.
So for final conclusion, the results do provide a bit more smoky/charcoal taste versus a gas grill so this is a plus. I can’t say I got the hang of the controls and able to keep the grill at temps. I will be practicing more as I’d like to smoke some items more at the 200 degree ranges.
This item was sent free as a sample in exchange for my review.
This item was sent free as a sample in exchange for my review.
I would recommend this to a friend!
Response from CharbroilBy SME, November 17, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Great Tasting Food!
on March 13, 2017
Posted by: Arizona Smoking
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I recently got a Kamander Charcoal Grill and I am really enjoying it. The grill took about 1.5 hours to put together, and was not too difficult to do. I have used propane gas grills for the past 20 years, and decided that I wanted to go back to charcoal as I believe it makes certain foods taste better. So far I have used the grill 3 times. The first thing I cooked was hamburgers, and I was not disappointed with the taste. Not having used a charcoal grill in many years, it took some getting used to. There are 2 separate vents that are adjustable and help to control the temperature of the grill. Make sure when cooking hamburgers, hotdogs and steaks that you take out the drip pan (which is used for indirect heat cooking). I found that using a Charcoal Chimney Starter also made it much easier to getting the coals to light. I didn’t want to use lighter fluid, as I have found that it affects the taste. Same goes for the easy light charcoal that already has the lighter fluid in it. Avoid those and use basic charcoal and a chimney starter for better tasting food. The next thing I tried was smoking some pork. I smoked a pork shoulder butt for about 12 hours. It came out so good that I may never go out to a restaurant for BBQ pork sandwiches again. Again, if you are new to smoking meat or cooking with charcoal, it will take some learning and some trial and error, but it is well worth it. The latest thing I cooked on the grill was a couple of steaks. Everything I have cooked so far has been great. Again, cooking on charcoal gives you a much richer taste then cooking with propane. This grill has wheels which makes it very easy for moving around to different locations if needed. It also has a side shelf which makes it extremely convenient to place your platters, water bottle or food you will be grilling. This grill seems very durable and just as high of quality as other similar types of grills that sell for twice the amount of this grill. I also enjoy the appearance of the grill as it has the dome type top and not the traditional look of a charcoal grill. There is a temperature gauge on the lid that makes it very handy for keeping track of where the temperature is so you can make adjustments and control the temp while cooking. Of course, this is not the typical charcoal grill as it cooks, smokes and bakes. The one negative I have on the grill is that the manufacturer put a large sticker on the side shelf that was almost impossible to take off. I had to use Goo Gone and spend at least an hour working to get the sticker off. Other than the sticker, my experience with the grill has been positive and I would recommend this grill to anyone. I am so happy that I have this grill and look forward to grilling & smoking many different meats with it. This item was sent as a free sample in exchange for my review.
I would recommend this to a friend!
Response from CharbroilBy SME, February 9, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
1
Plastic vent tube MELTED!
on September 2, 2017
Posted by: Surf411
Gender:Male
Length of ownership:1 month
Literally melted the PLASTIC bottom vent tube where your air intake is located.
I was excited for the design, apprehensive of the plastic touching the metal part of the grill where the HOT COALS ARE LOCATED, and after my second grill session I am without a grill...
very dumb thing to have plastic parts on a GRILL!!!
I was excited for the design, apprehensive of the plastic touching the metal part of the grill where the HOT COALS ARE LOCATED, and after my second grill session I am without a grill...
very dumb thing to have plastic parts on a GRILL!!!
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, September 6, 2017
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to investigate this.
Written by a customer while visiting Charbroil
Customer Rating
5
i love my grill
on March 3, 2017
Posted by: linda sjohnson
Gender:Female
Length of ownership:1 week
The Kamander char broil grill is amazing! We have used it several times and each time the meat is done to perfection! I am a chef and was amazed at how most the meat turned out. One feature I loved was how easy it was to maintain the temperature. Keeping the temp level is the key to meat done right! The Kamander did this. Also I love the ability not only to grill,but also to smoke roast and bake! That's exciting!!! Assembly the grill was definitely a two man job. The only real complaint I would have is the sticker that was on the shelf was very hard to get off. This item was sent as a free sample in exchange for a review.
I would recommend this to a friend!
Response from CharbroilBy SME, February 9, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Great for a city dweller
on March 13, 2017
Posted by: Chicarlos2017
Gender:Male
Length of ownership:1 week
I have a small deck in the city and one of my concerns with any grill is the possibility of heat or sparks escaping from the grill and possibly causing damage to my home or neighbors. The insulation of the grill and the fact that both the air inlet and ash pans are not open to the ground helped but me at ease.
Assembly took a little while with two of us (about 45 min) but didn't feel any more difficult than other charcoal and gas grills I've assembled in the past. The construction is solid and I expect that the grill will last a long time as long as I keep it properly covered and cleaned.
I've used many conventional charcoal grills in the past and it worked as expected when grilling some Ribeye steaks, burgers, italian sausages and corn on the cob. I even grilled a loaf of garlic bread in foil on the top rack. Using it this way, it felt very solid and capable but I knew I wasn't taking advantage of the insulation and other advanced features.
To test the stability of the temperature control I used the grill to roast and lightly smoke a pot roast. I didn't quite get the exact temperature I wanted the first time but it was close enough that I was able to adjust my cooking time to make up for it (I was trying to cook at 300 deg F but ended up at about 320). Once I dialed in the temp, I left it alone and checked the gauge at the top about every 15 minutes. I cooked the roast in an open pan with foil for 3 hours and it came out just as good as in my oven but with a nice added grill smoke flavoring.
Given the solid temperature performance, I want to use it as an outdoor oven during the summer instead of heating up the kitchen.
I haven't had time to source and cook a whole brisket or pork shoulder but both of those are on my to do list and I'm confident that they'll come out perfectly.
The last thing I'll mention is that cleanup was very straightforward and less messy than my past grills, the internal ash pan and drip pan lifted easily and meant I was able to clean it mostly in my dishwasher instead of having to break out the hose to get rid of burnt food bits.
This item was sent as a free sample in exchange for my review so I put it through its paces as best I could.
Assembly took a little while with two of us (about 45 min) but didn't feel any more difficult than other charcoal and gas grills I've assembled in the past. The construction is solid and I expect that the grill will last a long time as long as I keep it properly covered and cleaned.
I've used many conventional charcoal grills in the past and it worked as expected when grilling some Ribeye steaks, burgers, italian sausages and corn on the cob. I even grilled a loaf of garlic bread in foil on the top rack. Using it this way, it felt very solid and capable but I knew I wasn't taking advantage of the insulation and other advanced features.
To test the stability of the temperature control I used the grill to roast and lightly smoke a pot roast. I didn't quite get the exact temperature I wanted the first time but it was close enough that I was able to adjust my cooking time to make up for it (I was trying to cook at 300 deg F but ended up at about 320). Once I dialed in the temp, I left it alone and checked the gauge at the top about every 15 minutes. I cooked the roast in an open pan with foil for 3 hours and it came out just as good as in my oven but with a nice added grill smoke flavoring.
Given the solid temperature performance, I want to use it as an outdoor oven during the summer instead of heating up the kitchen.
I haven't had time to source and cook a whole brisket or pork shoulder but both of those are on my to do list and I'm confident that they'll come out perfectly.
The last thing I'll mention is that cleanup was very straightforward and less messy than my past grills, the internal ash pan and drip pan lifted easily and meant I was able to clean it mostly in my dishwasher instead of having to break out the hose to get rid of burnt food bits.
This item was sent as a free sample in exchange for my review so I put it through its paces as best I could.
I would recommend this to a friend!
Response from CharbroilBy SME, February 9, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Duel Controls make tempature control a breeze !!
on March 21, 2017
Posted by: michaelproulx26
Gender:Male
Length of ownership:1 week
So I was walking through my local supermarket and saw this bad boy. I couldn't resist picking it up. On my first attempt I cooked a brisket and it turned out amazing. I cooked it for 8 hours at 275 and I'll tell you not one piece was left. It came out so good I had to cook something on it the very next day, so I settled on a bacon explosion. 2 hours at 300 degrees and BAM ! it came out perfect. I can't wait to try something else on it.
I would recommend this to a friend!
Response from CharbroilBy SME, February 9, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
4
A Great Grill for a Great Price
on March 11, 2017
Posted by: Grilling Adam
Gender:Male
Length of ownership:1 week
I had always wanted to try the Kamado type grill since Brock Lesnar ( yes I am a WWE Fan) said that this was the only grill he ever uses on a podcast I was listening to. When I was given the chance to review the Kamander Char-Broil grill in exchange for one, I jumped at the opportunity. I have only had the grill a week and have used it several times. I am not a confident griller, but each thing I have grilled has been wonderful. The smoking option is brand new to me, but I think I am getting the hang of it.
Overall, I have been impressed with durability of the double steel wall, the ease of mobility to move locations, how quickly the grill heats up, how easy grilling racks clean up and how well the air flows through the damper. I even used the grill in a Wisconsin snowstorm without issue.
I have never smoked meat before, but I seem to be getting the hang of it. The temperature control abilities of this grill are amazing considering it isn’t a gas grill. With this being a charcoal grill and a smoker the value of this grill is great.
At first, I was concerned about the grills overall weight of 125 pounds because it was hard moving into the garage once it arrived. As soon as I built it and attached the wheels though, weight was not an issue. The sturdy legs also are well built and attach easily.
Overall, great grill for the money! "This item was sent as a free sample in exchange for my review".
Overall, great grill for the money! "This item was sent as a free sample in exchange for my review".
I would recommend this to a friend!
Response from CharbroilBy SME, November 17, 2023
Thank you for your review.
Written by a customer while visiting Charbroil