Customer reviews from Char-Broil, LLC
Char-Broil - American Gourmet Charcoal Grill - Black
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
59
4 Stars
18
3 Stars
3
2 Stars
3
1 Star
2
94%of customers recommend this product.
(
74 out of
79)
Customer Reviews for Char-Broil - American Gourmet Charcoal Grill - Black
Customer Rating
2
Poor quality
on December 22, 2017
Posted by: Pat92
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
We bought this grill 2 years ago. It sits in our courtyard, covered with the cover we bought at the same time. Since purchasing, we have had to replace the charcoal holder grate, the cover and NOW, the barrel has a HUGE hole.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, December 26, 2017
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Best Grill EVER!
on March 21, 2018
Posted by: LadyLuck
Gender:Female
Length of ownership:6 months
I am so happy I bought this grill. It's so easy to use, I love the adjustable rack to raise/lower the charcoal as needed. Plus the upper rack is great for adding vegetables or bread. The stack is adjustable so you can increase or decrease air flow through the griller to give some added smoky flavor if desired. This is the best all around grill I've ever owned!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 29, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
great construction
on March 21, 2018
Posted by: navcon
Gender:Male
I had this smoker for ten years and cook on it all year round
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great space
on April 8, 2018
Posted by: Shannon4810
Gender:Female
Level of expertise:Intermediate
Length of ownership:3 months
This is my 2nd grill and I love the simplicity of the unit. Plenty of space and ease of use.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Sturdy, well built!
on April 13, 2018
Posted by: Pittyguitar
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Bought this bout month ago, it was easy to put together, took a couple hours but instructions were easy to understand. Heats great and is an all round great product, would defiantly recommend it! Have used both side separately and at same time. Had a birthday party and used the charcoal side to cook and the gas side set up to keep warm, worked like a charm!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 26, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Temperatures
on April 29, 2018
Posted by: Michael Dwayne
Gender:Male
Length of ownership:1 week
I bought my BBQ pit awhile back and am just getting ready to use it. I got it because I realized that I didn’t have a backup if I lost power for an extended period. It had good reviews and I know how to BBQ. Will write back after first use.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great for Beginners!
on May 29, 2018
Posted by: tradokey
Gender:Female
Purchased this grill for a holiday cookout! Great for beginners. Nice design overall. Grill has 2 racks so you can cook a variety of meat at the same time. Nice design and does not take up too much space on my small 10x10' deck. It does not need a lot of charcoal to get and stay hot. It only took a couple of hours to cook chicken wings, large pack of chicken legs, family pack of pork chops, 6 steaks, hamburgers, hot dogs, sausage, corn, asparagus, and jalapeño poppers.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 29, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
This is the best Grill/Smoker I have ever owned.
on June 10, 2018
Posted by: dharris44
Gender:Male
Length of ownership:6 months
I own the model with the side smoker and could not be happier. My family love our meats to cook slow and tender. Using charcoal and wood, makes everything come out smoked and tender. Smoked bake mac and cheese is to die.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC