Customer reviews from Char-Broil, LLC
Char-Broil - American Gourmet Charcoal Grill - Black
Average customer rating
4.5
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
59
4 Stars
18
3 Stars
3
2 Stars
3
1 Star
2
94%of customers recommend this product.
(
74 out of
79)
Customer Reviews for Char-Broil - American Gourmet Charcoal Grill - Black
Customer Rating
5
Life of the party
on May 16, 2020
Posted by: Grilled dad
from Oklahoma
Gender:Male
Length of ownership:6 months
This grill is what you need if you’re looking for something big enough to handle grilling for several people at a time. There are no hot spots, which makes grilling 6 to 10 steaks at a time pretty enjoyable. I cookout 4 to 7 times a week and I have never pulled a piece of meat off this grill that wasn’t tender & juicy.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Best Present Ever!
on June 25, 2020
Posted by: Sunbelt Dan
from Americus, Ga..
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Got this grill for a present four years ago. It has done a fantastic job with all my attempts at becoming "The Grill Master"!
It's very sturdy & the grates are cast iron, not that flimsy wire grates.
The only things I would change are the shelves. I would add one more board to both of them. Don't have quite enough room for the players of meat and the seasonings!
It's very sturdy & the grates are cast iron, not that flimsy wire grates.
The only things I would change are the shelves. I would add one more board to both of them. Don't have quite enough room for the players of meat and the seasonings!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
The best Grill
on July 14, 2020
Posted by: Hong
from san diego ca
Gender:Male
I used the grill for 15 years and it's really good. My son ate 2 whole cows and 15 pigs with this grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Wizard69
from Odum, Ga.
Gender:Male
Level of expertise:Intermediate
Verified Purchase:Yes
This my second Char- Broil grill. My first lasted 17 years. On my new one I've cooked ribs, hamburgers and sausage so far and it did an outstanding job. I also have a Char- Broil oil-less turkey fryer I've had 7 years and it is fantastic. Products are durable and replacement parts are easy to get in a timely manner. Totally satisfied with Char- Broil products.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
it is nice and works as should, BUT parts should have lasted longer than 1 year.
on January 3, 2025
Posted by: Robert F
it is nice and works as should, BUT the lower charcoal tray warped and bent out of shape causing no air flow under the coals, way too soon, it should have at least lasted a year. cheap metal was used when making this part!
Response from Char-Broil, LLCBy Alex, Customer Care, July 9, 2025
Thank you for sharing your feedback. We value your opinion and are always working to improve. If there’s anything specific, you’d like to address, don’t hesitate to give us a call at 1-866-239-6777.
Written by a customer while visiting Char-Broil, LLC