Customer reviews from Char-Broil, LLC
Char-Broil - Classic Gas Grill - Black
Average customer rating
3.1
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
12
4 Stars
7
3 Stars
3
2 Stars
4
1 Star
12
51%of customers recommend this product.
(
19 out of
37)
Customer Reviews for Char-Broil - Classic Gas Grill - Black
Posted by: marbleheadman
from Marblehead, MA
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
This is the 3rd Classic I've bought in 27 years. Construction and quality of this new one is even better!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 27, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
junk
on August 18, 2020
Posted by: sucked
from pa
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
bad product and bad support. All I need is the igniter to light it and the will not send a new one. No more charbroil products for me.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 2, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Love it
on April 23, 2017
Posted by: Aaron67
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Bought this small grill so when it's just me and the wife I don't have to break out my large grill. Easy set up, works great and very easy clean up due to large base with lots of room around burners. Great value for the money.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, February 2, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Best gift ever
on May 27, 2020
Posted by: Fabbs85
from Huntington, ny
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I received this grill as a gift I have to set it up today do you have any advice or helpful hints
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
on February 22, 2018
Posted by: Noneya1
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Classic means classic instructions, hard to read, unless you have patience, I build a lot of grills for work and this was the most trouble.at least screws are there but the could of put extra ones, 1 rolled and I couldn't find it
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, February 23, 2018
We apologize for the frustations. We value you as a Char-Broil customer and want you to enjoy using this grill. Was a case created with us? Please give us a call at 1-800-241-7548 and we will be able to review the assembly steps and help with the missing screw.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Do not buy
on August 7, 2017
Posted by: Alex31
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Horrible, instruction is impossible. None of the holes fit (or aren't there), the instructions are garbage (or probably don't even match). Don't waste your time.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, August 9, 2017
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Don't buy unless you've got 4 hours to assemble!!
on August 22, 2018
Posted by: erlenny
Gender:Male
Length of ownership:1 week
It's a box of poorly designed parts. Assembly instructions are drawings and there are dozens of screws. The leg parts all look the same (but aren't) and the bracing is flimsy. Never got it finished - returned to store.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, August 23, 2018
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Useless
on January 9, 2021
Posted by: thisgrillsux
from Newark, NJ
Gender:Male
Length of ownership:1 week
Useless instructions with unclear diagrams, terrible labeling. I can generally build anything from a manual, I gave up on this after a few hours. No video support to show assembly either, cheap parts. Going to return it when I'm done with this review.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, January 12, 2021
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Whenever an issue is encountered please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be happy to investigate and help.
Written by a customer while visiting Char-Broil, LLC