Customer reviews from Char-Broil, LLC
Char-Broil - Performance Gas Grill - Black/silver
Average customer rating
4.2
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
75
4 Stars
19
3 Stars
3
2 Stars
7
1 Star
13
82%of customers recommend this product.
(
93 out of
113)
Customer Reviews for Char-Broil - Performance Gas Grill - Black/silver
Customer Rating
5
Great grill
on March 3, 2017
Posted by: Millicenta
Gender:Female
Length of ownership:1 week
I live in Texas. Grilled and barbecued foods are a food group down here. Ive had a charcoal grill as long as I can remember. I grilled in 100 degree heat and 50 degree cold. This grill was sent as a free sample in exchange for my review. If you never thought about gas grills you definitelyshould put this one on your radar. Its took a bit to put it together but its very sturdy. I was worried about not getting that "smokey" flavor but if you make a smoke pan and take care of that. Its easy to regulate the heat and you have plenty of space to grill. Most importantly it heats up quickly so I cut my grilling time in half. Easy clean and easy to roll away I can even trust my husband with this grill!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, February 9, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Not what I wanted
on October 31, 2017
Posted by: Mmacneilly
Gender:Male
Length of ownership:1 week
I bought my first Char Broil grill in he spring of 2017. I am about to get my fourth one since the first three opulent heat past 400-450 degrees. The grill had all the features I wanted, they just don’t work.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, November 7, 2017
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Great bargain gas grill
on June 25, 2018
Posted by: MeaganBS
Gender:Female
Length of ownership:1 week
We've used our grill a few times now and are very pleased with this product. It wasn't too difficult to assemble and overall it is exactly what we expected.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 29, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Worst Grill I've ever bought!
on June 16, 2017
Posted by: Watercliffs
Gender:Male
Length of ownership:1 week
I just bought model 463347017 and everything stuck to it, chicken, vegetables and pineapple. It's going to be a terrible mess to clean up. And it doesn't seem to reach over 325 . So far I intensely dislike this grill.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 3, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Gets really hot for your money!
on May 3, 2018
Posted by: AlStealheart
Length of ownership:1 month
Great for cooking just about anything I want to cook outside. Love the burning for Searing steaks.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 22, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
gift
on August 20, 2018
Posted by: Dogwalker1
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
This grill was a gift from my neighbor, for the price he paid for it I would have hoped it to be sturdy. Although everything works very well it just has a weak frame. I just hope that I can get 3 or 4 years out of it. Sorry for the bad part of this reveiw but you wanted to know how you could better your product. This grill was purchased @ Sears & put together by them. I have had much stronger Char-Broil brand grills in the past. I wouldn't recommend this model but I would recommend many other Char-Broil brand grills for sure.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Long time CharBroil user loves this new one best.
on April 27, 2019
Posted by: WilliamR
from Florida
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
The lower hood on this model heats up faster and cooks the meat more evenly. The starter is closer to the burner and lights the gas quickly. I cook out almost every night and the features of this unit make my life better.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 19, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Grill used a lot of propane and is junk
on July 5, 2020
Posted by: Whoopthereitis
from Atlanta Ga
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I would not buy it. It does not heat up. And used lots of gas
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, August 20, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC