Customer reviews from Char-Broil, LLC
Char-Broil - Performance Gas Grill - Black/silver
Average customer rating
3.5
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
4
4 Stars
0
3 Stars
4
2 Stars
1
1 Star
1
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Char-Broil - Performance Gas Grill - Black/silver
Posted by: Huge76
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
I bought this 2 months ago. It came in a well packed box. Put it together with fairly well instructions and pics. This new 2 burner is a lot easier to keep the temp you want without burning anything. Very nice and love it.
But... after 5 times using it the ignitor started having issues. Yesterday was the 6th time and does not work at all. Checked battery and now I'm sad. Back to the match starts:(
Thats why i gave 3 stars
But... after 5 times using it the ignitor started having issues. Yesterday was the 6th time and does not work at all. Checked battery and now I'm sad. Back to the match starts:(
Thats why i gave 3 stars
Response from Char-Broil, LLCBy SME, November 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Love it, but .. .
on September 15, 2018
Posted by: bdc68
from texas
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
I love the way the grill cooks. But, in less than 6 months, the ignitor is out. Very disappointing.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Dustin, SME, September 17, 2018
We're sorry to hear of the ignitor issues. Has the battery been replaced? Please give us a call at 1-800-241-7548 and we will be able to investigate this.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
It did fit my small space..
on March 27, 2020
Posted by: Harry Caveman
from Madison Wisconsin
Gender:Male
Length of ownership:6 months
It fit my need space wise. Flame could be better, the flame is larger near the front so I have to watch for burn. Igniter went out right away. They are on the right track with this one but obviously no one at Char Broil has used it otherwise they would have done improvements as recommended by staff.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, March 31, 2020
We're sorry to hear of the frustrations. We value you as a Char-Broil customer and want you to enjoy using your grill. Was the battery in the ignition module replaced? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Nice Features
on August 21, 2018
Posted by: cjfshr
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I bought this grill last year to replace an old Coalman I had. It had more features but the space above the valve for the tank is barely enough to get my fingers in to open and close the tank valve. The screws that hold the lid onto the hinge need to have locking nuts or washers to keep them from coming loose.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Dustin, SME, August 22, 2018
We're sorry to hear of the issues with the screws. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Perfect Size
on May 13, 2020
Posted by: Matt54
from Long Beach, CA
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Going on thrid year with heat use so we are happy.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
on June 26, 2020
Posted by: Taffy22
from Virginia
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Easy to use, and easy to clean, God value for the money.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Even cook, terrible smoke
on December 17, 2020
Posted by: Antbot
from Baltimore, MD
Gender:Male
Bought this grill brand new this last summer (2020). Easy to assemble and it cooks really well. The grill is cleaned weekly but the amount of smoke it generates is insane! We feel like we are smoking out the neighborhood every time we cook. We are now actively shopping for a new grill because this one is embarrassing.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, December 18, 2020
We're very sorry to hear of the frustrations. We value you as a Char-Broil customer and want you to enjoy using your grill. Was the food still frozen or was a lot of sauce used? Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be happy to investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Summer Sizzler / Value Plus
on July 24, 2017
Posted by: WAM56
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
After years of messing around with bricketts & lighter etc. I purchased the CB Proformace Series 2/Burner Stainless Grill...Great Great Grill prefect size for presonal cooking & able to handle a larger gatherings. Heats quickly & adjust easily top mounted temputure gage is accurte. I now look for reasons to fire up the grill COOK!!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 25, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC