Customer reviews from otterbox.com
OtterBox - Symmetry Series Protective Case for Apple 9.7" iPad Pro - Black/Dark gray
Average customer rating
4.4
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
18
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
1
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for OtterBox - Symmetry Series Protective Case for Apple 9.7" iPad Pro - Black/Dark gray
Posted by: CBack
Verified Purchase:Yes
I was pleased to find a case for my iPad Pro that would not only let me see the beautiful Rose Gold color of my iPad but would protect it and a extra bonus I can use my Smart Keyboard with this case! I just leave my Smart Keyboard on and use it as a folio when I don't need the keyboard. Great Product! I use Otterbox for all my devises and am very pleased with this case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bijoux0910
Verified Purchase:Yes
I bought my 7yrs old daughter a new IPad Pro 9.7, and the Symmetry Series Hybrid case is very sleek and thin, my daughter really loves how it stands up good when watching her Netflix or YouTube and doesn't fall down. The only problem we had was it was hard to put the IPad in the case it was very tight! I was worried I was going to break the case when I trying to put it on the iPad. It took about 20 minutes. I hope I don't have to ever take the case off, lol
And when you open the cover the IPad doesn't come on automatically I have to push the home button, and I wish there was more colours to choose, my daughter really wanted pink and black, but overall Awesome Case!
And when you open the cover the IPad doesn't come on automatically I have to push the home button, and I wish there was more colours to choose, my daughter really wanted pink and black, but overall Awesome Case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MonisterGreg
Verified Purchase:Yes
Protection is good, but sleep and wake up feature doesn't work. One of the reasons I purchased this item.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, September 29, 2016
Hi Minister51,
That is strange that the sleep/wake function isn’t working with this iPad Pro Symmetry Series Hybrid case. We certainly want to get to the bottom of this unusual dilemma. Please give our helpful Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can. If needed, we can certainly get a warranty replacement lined up for you.
Best,
OtterBox Customer Service Team
That is strange that the sleep/wake function isn’t working with this iPad Pro Symmetry Series Hybrid case. We certainly want to get to the bottom of this unusual dilemma. Please give our helpful Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can. If needed, we can certainly get a warranty replacement lined up for you.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Otter
Verified Purchase:Yes
Love clear Back needs better color front than black
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JohnD
Verified Purchase:Yes
Bought this for my iPad Pro. Great case!! Worth every penny. Shipping was a little slow but happy when it arrived.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brtcaptain
Verified Purchase:Yes
Bought this for my wife's Christmas and y'all just blew the surprise. Thanks. Protects iPad very well
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: sid one
Verified Purchase:Yes
works fine and a little hard to place on pad and take off! but otherwise good product andi recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kimberly
Verified Purchase:Yes
I bought about a month ago, like it but would like a screen cover, which this one does not have
I would recommend this to a friend!
Written by a customer while visiting otterbox.com