Customer reviews from geappliances.com
GE - RightHeight 8.3 Cu. Ft. 13-Cycle Gas Dryer with Steam
Average customer rating
4.3
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
33
4 Stars
4
3 Stars
3
2 Stars
0
1 Star
6
83%of customers recommend this product.
(
35 out of
42)
Customer Reviews for GE - RightHeight 8.3 Cu. Ft. 13-Cycle Gas Dryer with Steam
Customer Rating
5
Great product!
on September 16, 2021
Posted by: I love my dryer
Great Product. Works great. Very reliable! Would recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Catastrophic failure
on January 20, 2022
Posted by: Jaybrokenwasher
Washer failed in less than four years. GE certified technician inspected the machine. The repair cost was higher than purchasing a replacement. I am disappointed that the machine did not last longer. Needless to say, I will not be purchasing another GE washer.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , January 26, 2022
Hello- We are very sorry to hear you've had this experience with your washer. We can understand your frustration and want to keep you in our GEA Family and will be reaching out to you via email to get a little more information. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Washer failed after four years
on January 3, 2023
Posted by: DebElle
from Orange, CA
I have the matching dryer and wanted to love this GE set. Though I love the pedestal height and aesthetic, this washer is NOT RELIABLE. After less than four years of usage, the washer would continually repeat the spin cycle and leak water. We had a reputable appliance repair company diagnose the unit. I was informed that so many parts were worn and broken that it would be cheaper to replace the entire unit vs. repairing. So disappointed! I take very good care of this washer and only use small loads. This experience has sourced my impression of GE as a brand.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, January 5, 2023
Hello there; thank you so much for sharing your experience with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. With this said, we would like to apologize for any inconvenience your washer has caused you. This is certainly not the experience we wish for our consumers to have.
Please know that pricing can be dependent on several factors. The economic elements include distribution, warehousing, and marketing costs, which account for a portion of the selling price of the part. Other factors like usability (cosmetic vs. functional) and availability also contribute to pricing. Because of this, the cost of repair and labor can sometimes outweigh the cost of a new unit.
With that said, we hope that there will be an opportunity in the future to regain your trust in our brand. If you ever need assistance, please know that you can always connect with us on social media. Thank you for all that you do. Kind regards – Matthew@GEA
Please know that pricing can be dependent on several factors. The economic elements include distribution, warehousing, and marketing costs, which account for a portion of the selling price of the part. Other factors like usability (cosmetic vs. functional) and availability also contribute to pricing. Because of this, the cost of repair and labor can sometimes outweigh the cost of a new unit.
With that said, we hope that there will be an opportunity in the future to regain your trust in our brand. If you ever need assistance, please know that you can always connect with us on social media. Thank you for all that you do. Kind regards – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it
on January 28, 2023
Posted by: Phonedrn8
from North Las Vegas
Love the red color and the dryer in whole have not had a single issue in 5+ years
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Products are Terrible
on November 12, 2023
Posted by: Bobcat17
We purchased all GE appliances for our new home. The clothes washer and dryer and dishwasher were terrible products. They constantly broke down and required repairs. We are finally at the point of replacing the appliances with a different brand. DO NOT BUY GE!
Response from geappliances.comBy Charlie, GE_Appliances, November 14, 2023
Hello,
We're sorry to hear that you're having issues with our appliances.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule a service appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly. If you need additional assistance, please reach out. -Charlie@GEAppliances
We're sorry to hear that you're having issues with our appliances.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule a service appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly. If you need additional assistance, please reach out. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on February 8, 2024
Posted by: Ken Disappointed
from Reno, NV
Junk. All of the rollers are bad. Unit is less than 4 years old.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Lauren, GE_Appliances, February 13, 2024
We’re so sorry that your dryer is not working properly. We would like to assist you with this and gather some further information from you to determine how we can best assist. An agent will be reaching out to you via email. Please respond at your earliest convenience, as we are looking forward to connecting with you.
Written by a customer while visiting geappliances.com