The instructions are so poorly written that it caused more problems than it solved. Additionally, when talking with the service reps they didn’t understand what was happening either. BUT after getting that worked out the machine is fantastic. Perfect coffee products and the milk frother works great.
Pros: easily adjusted to specific coffee wants, milk frother is easily used
I am addicted to the capuchinos even tho I don't like coffee. I love that I can (after I finally soft of figured it out/the instructions don't help and had to do research to help me out) set it to give me a lot of milk and just a little coffee. Took me time and effort to figure out how to use and clean it. the manual could be so much better. Hubby is now using it for coffee and it sometimes gets used 4 or so times a day. I couldn't do without it now. The machine is top quality.
Pros: top quality, easy once you initially figure it out, adjustable, really attractive
Cons: hard to figure out, manual is incomplete pics not good
Love it, the carafe with the milk is hassle free and makes great foam, I make lattes each morning with the froathy milk and espresso lungo, what a joy to drink. It takes me about 5 min of my time to wash carafe and empty the bottom each day, well worth it. My favorite coffee beans are the Lavazza rossa bright red and silver bag. Had fun trying all the different coffees it makes and the latte is a winner for me. One daughter prefers the espresso and the other one the espresso lungo, it makes wonderful crema. For those who love super strong coffee like my husband, he uses an espresso and adds the expresso lungo. The choice of strenght of coffee beans is a big plus also. I thank my machine each morning for the best coffee ever.
yes it needs to be cleaned, yes the water reservoir is a little small. Yes it needs to be cleaned But Oh la la, the taste of the coffee. Sublime, superb, delicious. This is how much we love this little appliance that costs the same as four medium sized auto tires. When we go away for family vacation this year it will be coming along. We rent a house for 20. It will be used every day for 12 hours