Customer reviews from epson.com
Epson - WorkForce DS-560 Wireless Color Document Scanner - Black
Average customer rating
4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
20
4 Stars
4
3 Stars
4
2 Stars
2
1 Star
4
79%of customers recommend this product.
(
27 out of
34)
Customer Reviews for Epson - WorkForce DS-560 Wireless Color Document Scanner - Black
Customer Rating
5
Epson DS560
on January 13, 2016
Posted by: mywebreviews.com
Nice, compact but powerful scanner. Set-up is easy on a Mac, connecting to wifi network was easy too. And if that doesn't work, there is the usb cable option. I have a small home office and so space is really limited but this is nice and compact. You can fold some of the parts when not in use to save more space. Scanning is clear, in color, and the image looks pretty good. Scanning is fast and smooth. It scans double-sided in one run so you don't have to flip the sheets.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Sold on Epson Scanners
on June 26, 2016
Posted by: Bob
from Waco, TX
I have previously owned many scanners other than Epson. I currently have 6 Epson scanners of various levels of capability to support photography from plate to film in full format and 35mm and document archiving. Up to and including requirements for oil immersion scanning of slides and film. The DS-560 was purchased to replace a WorkForce Pro GT-S50 which lost double sided capability due to the massive document load. The DS-560 has worked flawlessly. I have used it for all sizes of documents in single and batch feed. It has integrated well with all my software. If I have a scanning requirement Epson has the solution. There is little doubt that my next scanner will also be an Epson.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
WiFi Issues
on July 15, 2016
Posted by: Chris A
from Murrieta, CA
I purchased this product for my business to scan receipts, invoices, bills etc. for efficiency and save paper, and also to scan documents to be returned to my clients.
I spend 3 frustrating hours trying to set up the WiFi following the instructions on the install disc. Each time the program disabled the router which in turn shut off all WiFi connections to other devices, Printers, internet etc. Which meant I had to reset all those devices after each attempt to install the scanner. I was never able to connect this to my computer via WiFi and had to use the hard wire USB connection in order to use this.
I spend 3 frustrating hours trying to set up the WiFi following the instructions on the install disc. Each time the program disabled the router which in turn shut off all WiFi connections to other devices, Printers, internet etc. Which meant I had to reset all those devices after each attempt to install the scanner. I was never able to connect this to my computer via WiFi and had to use the hard wire USB connection in order to use this.
Once the USB was connected, the scanner works well and is fast. I also like the 2 sided scan capability, so you don't have to remove the document to scan the 2nd side.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Great tool
on April 29, 2016
Posted by: Petroparts
from Fort Wayne Indiana
This is a great tool and comes with great software. Had the option to go cheap but I am glad I didn't this is well worth the investment.
I use this tool daily at my desk.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
disaster
on November 17, 2016
Posted by: Darla
from California, United States
a sourrce of misery, for some reason this is impossible to set up, unlike other epson products I have used. Perhaps the on button is defective
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
5
Best darn little scanner
on September 16, 2015
Posted by: ssa1007
from Concord, CA
I'm a mobile notary by trade and every once in a while I get an order that requires fax/scan backs. We're talking about 150+ documents scanned. Well, prior to my purchasing the Epson DS-560 I was scanning on a LexMark All-in-one. 150+ documents would take 2.5 hours at the minimum because I could only scan about 12-15 pages at a time -> save (OCR process) -> restart. Every 2-3 scan batches and the scanner would crash. If I was in the middle of a scan or had not saved yet I would have to start that batch over... YES, it was a pain!
Today, I got a faxback request so I whipped out my new scanner (still in the box -I just purchased it 9/2/15), set it up on my MAC for wireless use (10 minutes max) and started scanning. I was done in 15 minutes. FIFTEEN MINUTES, people! Images were sharp and saved as PDF. My docs are a mixture of letter and legal size and it did the job WITHOUT ANY HICCUPS. I loved how I can pick the scan settings easily and didn't have to dig through manuals to figure things out. I seriously wanted to cry with joy.
Thank you Epson for making a kick butt scanner that saved me from having to work late tonight.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
needs work
on August 31, 2015
Posted by: KK
from Beverly Hills, CA
Great scanner but very kludgy software. If they improve the software, this would be a great product. Not that intuitive to scan, instructions do not match what is on screen.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3
Installation
on October 8, 2015
Posted by: irasa
from Miami, FL
Wi-Fi installation has been impossible to achieve, I had to install via USB.
Hope someone can help me!
Hope someone can help me!
I would recommend this to a friend!
Written by a customer while visiting epson.com