Customer reviews from geappliances.com
GE - 4.8 Cu. Ft. Freestanding Gas Range
Average customer rating
4.5
(1,156 Reviews)
Rating breakdown 1,156 reviews
5 Stars
795
4 Stars
247
3 Stars
67
2 Stars
17
1 Star
30
91%of customers recommend this product.
(
946 out of
1,037)
Customer Reviews for GE - 4.8 Cu. Ft. Freestanding Gas Range
Customer Rating
1
No pre-heat signal
on January 19, 2018
Posted by: Kaiser48
from Buffalo, NY, United States
According to the online manual it shows a signal or light for when the oven is at temp after preheating, but there is none,also no clock or timer,this is not for me,can buy one at a local store for the same price and get more bells and whistles,not worth the money, will return,Also can't get the oven temp correct after adjusting per your instructions,closest I get is within 40 degrees,and I was using 2 different thermometers to be sure.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Too Difficult to reach broiler
on March 28, 2019
Posted by: Bad purchasing experience
from Phoenix, AZ
Made the mistake of buying an oven online! It had good reviews, but I thought, like any stove, the broiler would be inside the oven. It took almost 20 minutes for me to realize that the broiler was down where storage generally is. Who wants to bend down to the floor with a hot pot roast to slide it into a drawer sized broiler? The broiler is too small it's too low and it's too shallow. A hazardous situation! I'm about to give this stove away and buy a different brand that has regular cooking features.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 1, 2019
Hello Valued Customer - Thank you for taking the time to write a review on your range. We appreciate your suggestions for improvement with the broiler design, and we apologize for any inconvenience. We always like to hear customer feedback so that we can improve our products. We have forwarded your comments to our product design team.
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful oven, worse company
on October 13, 2018
Posted by: Sean7878
from Monmouth Junction, NJ
The mechanism that sends the signal from the nob to the igniter went in less than 2 years. Cost more to fix than the oven is worth. Have to buy a whole new oven, I can promise it won’t be a GE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Buy a better stove
on November 18, 2019
Posted by: not a happy buyer
from Springfield, MO
I like GE products but not this stove model. No clock or timer, the stove top burners set too high & pans slide around. The broiler did not have a drip pan, had to find one to sorta fit. Issue did not stand out in store but did after getting stove home & started using it.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
3
Value
2
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 19, 2019
Hello! Thanks for posting your review. Your comments for improvement with the range design are appreciated and we'll be sure to share them with our engineering staff. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
One burner doesn't work out of box.
on March 17, 2021
Posted by: Jtuff257
from El paso tx
One burner doesn't light because igniter wire is faulty. I had to order a new harness to fix it. No more ge appliances
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2021
Hi there, we're terribly sorry to hear you had a burner not work on your new range. We can assure you this is never the expectation we have for our customers so we can understand your frustration.
For the best help, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best and hope this helps.
Guy@GEA
For the best help, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best and hope this helps.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke right away
on March 27, 2021
Posted by: Grubby156
from Elkton SD
Burner valve leaking propane. Almost died. Can’t get parts been waiting 3 weeks
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 14, 2021
Hi - We are deeply sorry to hear about the difficulty you had with your GE range and can understand how disappointed and inconvenienced you have been. In reviewing our records your range has now been repaired and we truly hope all is well. Please keep in touch! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Use care considering price versus design failures
on April 4, 2021
Posted by: Charlie878
from California
1) The insulation over the oven is not enough, so the top of the range between the burners becomes too hot. 2) The grates over the burners are so slippery than pans easily slide around. 3) The control knobs for the burners do not align strictly vertical in the Off position, which saps confidence in fit and finish.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 5, 2021
Hi, Thanks for sharing your feedback. We're sorry for any inconvenience you've experienced with your new range. Since we're always striving to make improvements in our products, we'll be sure and pass along your comments to our range design team. They review these on a regular basis. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
In need of repair after only 4 days
on June 20, 2021
Posted by: Anonymous
from Oklahoma
The stove may be very nice but I am still waiting on someone to repair it. It had a noticeable gas leak after only 4 days and the gas co. shut off the gas to it until it has been repaired. Have no idea when that will happen, as I reported it but still waiting.
No, I would not recommend this to a friend.
Response from geappliances.comBy Mike@GEA, GE Appliances, June 21, 2021
Hi there,
Oh goodness! We're quite sorry to hear about your range having a gas leak. We definitely can understand your concern. We do see you have scheduled a service appointment and are confident the tech can resolve this issue. If there's anything else you need, let us know.
Stay well! Mike@GEA
Oh goodness! We're quite sorry to hear about your range having a gas leak. We definitely can understand your concern. We do see you have scheduled a service appointment and are confident the tech can resolve this issue. If there's anything else you need, let us know.
Stay well! Mike@GEA
Written by a customer while visiting geappliances.com