Customer reviews from wtliving.com
Fire Sense - Pyramid Flame Patio Heater 40,000 BTU Outdoor Propane Heater Tower with Wheels - Coronado - Brushed Bronze
Average customer rating
4.5
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
49
4 Stars
23
3 Stars
6
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
76 out of
79)
Customer Reviews for Fire Sense - Pyramid Flame Patio Heater 40,000 BTU Outdoor Propane Heater Tower with Wheels - Coronado - Brushed Bronze
Customer Rating
5
Great finish, looks great
on September 6, 2020
Posted by: emayer179
from Chicago, IL
Gender:Male
Bought this online. It took awhile to assemble, the instructions are less than clear so be careful with that part. Everything fit very well and tightly, making a great finished product.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
4
Inadequate instructions
on September 16, 2020
Posted by: Boulder
from Boulder, CO
Gender:Female
Somehow we ended up with assembly instructions that were different from what we were later emailed a link to. First of all, nowhere in the instructions did it say we had to align the bottom and middle plates so that we could install the door panel (the very last step). We ended up having to support the completely assembled heater at an angle so that we could remove the bottom plate, turn it 45 deg, then reinstall it. Then we realized that nowhere in the instructions (seeing the trend?) did it tell us how to turn the heater on. After a call into the company, we were emailed a link to instructions that had an entire page detailing how to turn it on. Our instructions did not contain that page.
Lots of headaches later, we were able to get the heater up & running just in time for out of town guests visiting on a record breaking cold night during the pandemic. Luckily we were able to use the heater & spent an enjoyable evening outside.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
Very well designed and manufactured
on September 17, 2020
Posted by: Anonymous
from Palo Alto
Gender:Male
Very nice construction and logical assembly steps. Directions are best followed by intense attention to the details for the drawings, rather than the very concise wording that accompanies them. All screws go back into the threads they come in, so there is no big bag of them, which I liked. I took my time and probably spent 2 hours on the assembly, and am very happy with the result. It looks and works great.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
3
Looks great however assembly is an issue
on September 18, 2020
Posted by: PamPJ
from Toronto, Canada
Gender:Female
We purchased 2 of these heaters and love the way they look. The main reason for the 3 star rating is the lack of assembly instructions and issues with stripped threads on the screws supplied.
The assembly instructions left a lot to be desired. The first one we put together had stripped threads on the screws and we decided to go to the local hardware store to purchase new screws instead of sending the heater back.
The heat given off is just okay. Visually it is quite attractive however the assembly instructions need to be re-written by someone who actually has put it together.
For example, the 3 studs should be fastened to the heat emitter prior to installing it. The tank and regulator could be installed before the 2 sides and back are put on. All the required screws should come in a separate pouch instead of being on the parts requiring them to be removed during assembly.
The assembly instructions left a lot to be desired. The first one we put together had stripped threads on the screws and we decided to go to the local hardware store to purchase new screws instead of sending the heater back.
The heat given off is just okay. Visually it is quite attractive however the assembly instructions need to be re-written by someone who actually has put it together.
For example, the 3 studs should be fastened to the heat emitter prior to installing it. The tank and regulator could be installed before the 2 sides and back are put on. All the required screws should come in a separate pouch instead of being on the parts requiring them to be removed during assembly.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
Fantastic once you get it assembled
on September 25, 2020
Posted by: Txwinegal
from Santa Fe
We bought 2 of these and they are beautiful and work well. As others have stated, the assembly process was frustrating. But, once we got it going, we love them!
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
4
Tower of Power
on October 7, 2020
Posted by: GHarmig1101
from Chicago, IL
Gender:Male
This patio heater made a really elegant addition to our deck. It's very tall, which is exactly what we were looking for. Start up is simple, and the wheels make repositioning the large unit easy. The review for form and function is 5 stars. My overall review is 4 stars since assembly with the instructions provided was time consuming and challenging.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
3
Good Heater
on October 17, 2020
Posted by: Sam1456
from Connecticut
Gender:Male
Good Heater and very attractive but very time consuming to assemble
I would recommend this to a friend!
Written by a customer while visiting wtliving.com
Customer Rating
5
Easy to use and move around.
on October 22, 2020
Posted by: JimBob
from Little Rock
Gender:Male
Thought it was a bit expensive vs. some other brands, but it was worth it.
I would recommend this to a friend!
Written by a customer while visiting wtliving.com