Customer reviews from timex.com
Timex - IQ+ Move Activity Tracker - Black
Average customer rating
2.4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
10
41%of customers recommend this product.
(
7 out of
17)
Customer Reviews for Timex - IQ+ Move Activity Tracker - Black
Customer Rating
5
This is a good watch
on June 25, 2017
Posted by: brad21
from Boise, ID, United States
Gender:Male
I would prefer to give this watch 4.5 stars and I'd give it an unqualified five stars if it tracked activities like biking, as well as steps. For walking, this watch tracks my mileage, steps, and calories. You can also set personalized goals for all these benchmarks. You can adjust the sensitivity of the tracking mechanisms and make distance adjustments if you feel it isn't tracking properly, or test it on a known distance course. It can track my sleep time, measuring deep and light sleep as well. What's more it keeps the totals for that day, week, month, or year. I have changed phones with this watch, and it kept my totals. I have not changed the battery on this watch, which might be a hassle, I just don't know yet. You can set alarms and timers with the app. My favorite feature is the second hand, because, in the settings, you change this from tracking seconds to pointing out the date on one of the first 31 ticks of the second-marks. So, if it was on the 15th second, it would be the 15th day of the month. It is very handy. The watch band is comfortable, walking, working, or working out, and I will look for similar bands in the future because of this watch. In the more than six months of owning this watch, the only complaint I have is that I cannot track biking.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
5
Super
on March 27, 2017
Posted by: bparks
from Neb
Gender:Male
I love the indiglo. accurate pedometer. could improve by having vibrating alarm.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
5
Works and looks great
on January 1, 2017
Posted by: Brah
from New Orleans, LA
Gender:Male
Watch performs well, app is sufficient, great alternative to digital watch/fitness trackers!
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
1
Great idea but it doesn't work!
on July 3, 2017
Posted by: Beobewon
from Charlotte NC
Gender:Male
I have an IQ plus watch. Initially I got it to sync only with difficulty. However it was sinking for a while. Now the watch will connect but then fails to sync. Tells me to reboot my watch. Reboot the watch no joy. Reinstall the app. No joy. Does not keep accurate time if not syncd. My wife's is doing the same thing. Very dissatisfied. Seems like no updates.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, customer service, July 6, 2017
Hello! Thank you for your review! We are sorry to hear about this experience and we would love to assist you on this issue. For further assistance, you may contact a member of our Wrist Instruments Specialists at 1-800-328-2677 or custserv@timex.com. We will also have someone directly assist you. We look forward to hearing from you. Again, we apologize for this, and we truly appreciate you letting us know.
Written by a customer while visiting timex.com
Customer Rating
4
Love this watch!
on November 19, 2016
Posted by: Mad Baron
from Chicago, IL
Gender:Male
The watch looks great - uncluttered and elegant! It is easy to set up and sync with the app. I only wish the app would share data with other fitness apps.
I would recommend this to a friend!
Written by a customer while visiting timex.com
Customer Rating
1
Does not track what it says
on May 13, 2017
Posted by: Bjorjord
from Rochester, NY, United States
Gender:Male
Does not track actively
The App does not move out of set up
The watch stopped on day 15
Wife bought one same time same order. she dropped hers from a 3 foot table and it stopped - not at all shock resistant- really is junk
The App does not move out of set up
The watch stopped on day 15
Wife bought one same time same order. she dropped hers from a 3 foot table and it stopped - not at all shock resistant- really is junk
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, customer service, May 15, 2017
Hello! Thank you for your review! We apologize if you are having issues with the IQ+ Move watches that you purchased. We truly appreciate you bringing this to our attention. Kindly call our Wrist Instruments Specialists at 800-448-4639 for assistance in the setup of the app, and for the repair instructions for the other watch. We look forward to assisting you in getting these watches fully functional.
Written by a customer while visiting timex.com
Customer Rating
1
Disappointing
on December 3, 2016
Posted by: JCDNYC
from New York
inaccurate, doesn't track sleep, app poorly written
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service, December 5, 2016
Hi there, we're sorry you have not had a good experience with this watch. Please contact our wrist instrument specialists at 1-800-328-2677 or custserv@timex.com, and we would be happy to troubleshoot this issue with you. We hope to hear from you.
Written by a customer while visiting timex.com
Customer Rating
1
Stopped working
on March 14, 2017
Posted by: MarkD
from New Jersey
Gender:Male
Bluetooth connectivity with my phone stopped working after 2 months. Not only can't download data, but can't align the hands and since Daylight Savings started, my watch is one hour behind.
No, I would not recommend this to a friend.
Response from timex.comBy Timex Customer Service, Customer Service, March 14, 2017
Hi Mark, we're sorry you're having sync issues with your watch. We are having someone from our team reach out to troubleshoot this with you. If you have any questions, please contact our wrist instrument specialists at 1-800-328-2677 or custserv@timex.com, and we would be happy to assist you.
Written by a customer while visiting timex.com