Customer reviews from Samsung US
Samsung - Gear S3 Frontier Smartwatch 46mm - Dark Gray
Average customer rating
4.4
(1,020 Reviews)
Rating breakdown 1,020 reviews
5 Stars
704
4 Stars
172
3 Stars
55
2 Stars
32
1 Star
57
89%of customers recommend this product.
(
879 out of
985)
Customer Reviews for Samsung - Gear S3 Frontier Smartwatch 46mm - Dark Gray
Customer Rating
5
S3
on September 10, 2019
Posted by: Robert
from California
Expertise:Intermediate
I love this Samsung S3 best watch I've ever had. Will definitely continue to purchase there products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bought It - Love It - Worth It
on November 3, 2019
Posted by: Miltspoon
from Toledo, Ohio
Expertise:Intermediate
I bought this watch to pair with my other Samsung devices. I use it everyday and it is a valuable tool. It is very rugged too I work hard everyday and not a problem.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Last update a fail!
on June 6, 2020
Posted by: Cristian Tudor
from Romania
Before The Last update itbwas awesome, but after The update and bixby when i want to call someone or receivw a call, IT sounds very bad... Like an alien talking... Very upset
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Great watch for 15 months
on August 23, 2020
Posted by: Bert
from Austin, Texas
i loved my samsung gear s3 frontier, until the battery would no longer hold a charge. had battery replaced so it would hold a charge, but then shortly after the touchscreen stopped working. the watch is now useless and cost too much to repair. i really appreciated all the updates on the software keeping my watch very user-friendly. i also really enjoyed using the samsung pay on my gear s3 frontier. i'm on my third samsung phone and all the phones have been great.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Sensors stopped working after two weeks!
on July 18, 2021
Posted by: Kris Pfaff
heart and step sensors stopped working after two weeks. factory reset and still dosen't work.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 27, 2021
Hello Kris Pfaff, thank you for reaching out. I can see how hard you've tried to get this resolved. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003204/) to an article that will help you troubleshoot the issue. If you still need help, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143553277
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143553277
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Lacks basic features
on December 27, 2021
Posted by: Not useful
this is my 2nd gear s3, both have lacked basic wristwatch functions right out of the box. i shouldn't have to download a separate app to add stopwatch functionality. additionally, at about 2 years of ownership of each, they both seem to slow down and not do various things. they both stopped giving text notifications. my 2nd one will not charge fully because the screen does not turn off if it is on the charger. it will constantly display that it is charging but once it reaches 100% it will stop charging and then use whatever charge it has to keep the display on despite me verifying the correct screen/display settings.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Carrie Galvan, Samsung Cares, December 31, 2021
Hey there, thank you for sharing your experience with us. I understand how frustrating this must be for you. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003105/) to an article that will help you troubleshoot the watch screen being slow, frozen, or not responding. This is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003245/) to an article that will help you troubleshoot problems with calls and text messages. In order for us to look further into your concerns regarding the charging issue, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144035506
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1144035506
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Shirt Circuit
on March 30, 2022
Posted by: GGuti
from Toronto, CA
Expertise:Expert
Amazing watch until it made short circuit while I was wearing it. It burnt my skin badly. Now I can't find someone to repair and Samsung won't respond.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Melardo, Sansung Care, March 31, 2022
Hi GGuti!
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience this has caused you that there was an accident made using the Galaxy Gear S3 Frontier. The experience is not what we expect from our customers.
Here is a link about repair pricing: https://www.samsung.com/us/support/repair/pricing/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144352929
Have a great day.
Melardo
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience this has caused you that there was an accident made using the Galaxy Gear S3 Frontier. The experience is not what we expect from our customers.
Here is a link about repair pricing: https://www.samsung.com/us/support/repair/pricing/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144352929
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
5
It was a really good purchase.
on June 10, 2024
Posted by: Anonymous
from Poland
I have had this watch for over 7 years. He has experienced tens of thousands of kilometers and hundreds of hours of work with me. It still works perfectly. It was a really good purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US