Customer reviews from sony.com
Sony - X3000 4K Waterproof Action Camera with Remote - White
Average customer rating
3.2
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
10
4 Stars
2
3 Stars
2
2 Stars
5
1 Star
6
46%of customers recommend this product.
(
11 out of
24)
Customer Reviews for Sony - X3000 4K Waterproof Action Camera with Remote - White
Customer Rating
2
If ONLY it would stay in FOCUS!
on April 7, 2018
Posted by: Bleeder
Gender:Male
The feature set on the Sony FDR-X3000 is absolutely AMAZING for the money, the menu is actually fairly easy to understand once one uses it for a short while, and the B.O.S.S. system is absolutely tremendous in both execution and final results. Blown away by it, actually. But the 4K video quality become aggravating in short time!
The INITIAL video quality on all three of my FDR-X3000's (my other two I've had to return, HOPING I'd get a "good one.") would be amazing out of the box, but the honeymoon ends soon thereafter. Once the action cam gets warm with use, the camera's lens become unable to focus correctly (focus to infinity like all action cams do), thus the video, which was initially amazingly brilliant throughout, will become very blurry. You're left with unusable blurry videos once the camera gets warm, and the focus becomes temperamental and eventually terrible.
There's a obvious glaring design flaw as the primary reason for the blurry video that eventually happens, as MANY people have experienced the same thing with this particular action cam. As you research the 'net, many have taken their Sony FDR-X3000 apart to try to figure out why the focus was becoming progressively blurry, and found the issue. It comes to find out that Sony "engineers" decided it was a good idea to use some sort of GLUE to secure their awesome lens in the B.O.S.S. Housing to secure it in place. As with all glues, heat it up as the battery will do with Action Cam use, and the glue becomes soft and will eventually MELT. Sony absolutely knows about the flaw in their design, as it is in their own forums regarding this blaring design flaw and focusing issue. The FDR-X1000 hasn't had this issue as far as I know. Simply look for focusing issues on the Forums and YouTube videos regarding the FDR-X3000, and you will find many examples of the design flaw, as well as pictures of where the flaw is located!
I can only hope that the Sony engineers will redesign this action cam and better secure their amazing lens within the BOSS housing so blurred focusing issues will no longer occur as the action cam warms up. I really WANT to like my third Sony FDR-X3000, but like the other two I've sent back, it now only focuses 4 feet in front of itself, so I'm limited to making a video was at that distance. Talk about frustrating!
The INITIAL video quality on all three of my FDR-X3000's (my other two I've had to return, HOPING I'd get a "good one.") would be amazing out of the box, but the honeymoon ends soon thereafter. Once the action cam gets warm with use, the camera's lens become unable to focus correctly (focus to infinity like all action cams do), thus the video, which was initially amazingly brilliant throughout, will become very blurry. You're left with unusable blurry videos once the camera gets warm, and the focus becomes temperamental and eventually terrible.
There's a obvious glaring design flaw as the primary reason for the blurry video that eventually happens, as MANY people have experienced the same thing with this particular action cam. As you research the 'net, many have taken their Sony FDR-X3000 apart to try to figure out why the focus was becoming progressively blurry, and found the issue. It comes to find out that Sony "engineers" decided it was a good idea to use some sort of GLUE to secure their awesome lens in the B.O.S.S. Housing to secure it in place. As with all glues, heat it up as the battery will do with Action Cam use, and the glue becomes soft and will eventually MELT. Sony absolutely knows about the flaw in their design, as it is in their own forums regarding this blaring design flaw and focusing issue. The FDR-X1000 hasn't had this issue as far as I know. Simply look for focusing issues on the Forums and YouTube videos regarding the FDR-X3000, and you will find many examples of the design flaw, as well as pictures of where the flaw is located!
I can only hope that the Sony engineers will redesign this action cam and better secure their amazing lens within the BOSS housing so blurred focusing issues will no longer occur as the action cam warms up. I really WANT to like my third Sony FDR-X3000, but like the other two I've sent back, it now only focuses 4 feet in front of itself, so I'm limited to making a video was at that distance. Talk about frustrating!
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
2
Great Action camera...until it stops focusing..
on December 9, 2018
Posted by: Nick Burgh
Gender:Male
Had the camera less than two years...Took it to Moab, Yellowstone and Nova Scotia...Gear videos...but today I can't even use it as paper weight...about a month ago the camera lost the ability to focus...except near focus ...no more than 4-5 inches...everything else in frame is blurry and unusable...Don't buy the camera if you want it to last a while...
No, I would not recommend this to a friend.
Response from sony.comBy -Jen, Sony Social Support, December 10, 2018
Hi Nick Burgh,
It's nice to know that this action cam had been to several places to take photos until it shows some issues. Please refer to the link below to help you troubleshoot the unit; https://www.sony.com/electronics/support/action-cam-fdr-x-series/fdr-x3000r/articles/00187908. You can also reset the setting of the camera then try to replicate the issue. If the issue didn't resolve, service may be required.
It's nice to know that this action cam had been to several places to take photos until it shows some issues. Please refer to the link below to help you troubleshoot the unit; https://www.sony.com/electronics/support/action-cam-fdr-x-series/fdr-x3000r/articles/00187908. You can also reset the setting of the camera then try to replicate the issue. If the issue didn't resolve, service may be required.
Written by a customer while visiting sony.com
Customer Rating
5
Great camera for Motorvlogging on my Motorcyle
on September 22, 2017
Posted by: GA Ramblin Man
Gender:Male
I bought this camera last December and mounted it to my motorcycle helmet to record my rides and do motorvlogs to upload to YouTube. It has been a wonderful purchase. The high definition video is awesome and the sound with the connected Sony microphone threaded through my helmet is excellent. The live view remote is super easy to use and works seamlessly. It mounted to my helmet easily with a Sony helmet mount and the field of view is great. Much lower profile than a similar GoPro and I love the ease of use for this action cam.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: ianmendoza991
Gender:Male
Verified Purchase:Yes
The camera is great! Quality is awesome, I've been looking for tons of videos and comparison between the gopro 5 and the fdr-x3000x/w(by the way I think it needs a better name), and I belive that for recording the Sony is the better one. The gopro is good, but it doesn't compete with the optical stabilization at all! So that's why I choose this camera, it has room to improvement? It does, but it's a solid camera as it is, and it would be better with some other functions, yes, but I think the price would be higher also. I will use this one for vblogging and the B.O.S.S. is great!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
First time owning an action cam
on June 15, 2017
Posted by: AlexDoro89
Gender:Male
I've never had an action cam before, so I can not compare it to anything. But, this little piece of equipment is just amazing. I love traveling around the country, going camping, hikes etc. In April 2017 I was going on a cross country road trip and wanted to make a video of it.
I was not shooting 4k since the files would be too big for me to process. The menus are very simple to use and fast to switch between the modes.
I was not shooting 4k since the files would be too big for me to process. The menus are very simple to use and fast to switch between the modes.
The video and photo quality is stunning. The stabilization is very impressive. I had it mount on the trunk and the hood of my car while driving on very bumpy gravel road and the video looks as steady as the road was paved.
I always try to keep the cam in the protective case which seems to be very durable. At some point the cam fell on the ground without the case and the lens got a tiny scratch, but I can not see that scratch on my photos or videos, so that's a good thing.
The battery lasts decent amount of time, I got 3.5-4 hours of time-laps on a single charge. If you need a longer time-lapse get a usb power bank.
I always try to keep the cam in the protective case which seems to be very durable. At some point the cam fell on the ground without the case and the lens got a tiny scratch, but I can not see that scratch on my photos or videos, so that's a good thing.
The battery lasts decent amount of time, I got 3.5-4 hours of time-laps on a single charge. If you need a longer time-lapse get a usb power bank.
I did tons of research before getting this product and I don't think there is anything better on the market at the moment.
My only regret is that I did not get it earlier.
My only regret is that I did not get it earlier.
Written by a customer while visiting sony.com
Customer Rating
5
Best actioncam
on July 30, 2017
Posted by: anvartvhd
Gender:Male
SONY FDR-X3000R A great camera. Has great stabilization. Great camera for vacation.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Great action camera
on October 28, 2018
Posted by: asterosdelas
Gender:Male
Have this camera for more than a year now. Really love it. Extremely light and high quality. Use it for scuba diving, traveling and vlogging. Wherever I go, I won't leve home without this in combination with a gimbal.
Can't wait to see the next generation or firmware updates to see other features.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Excellent Actioncam
on June 21, 2017
Posted by: Jekerer
Gender:Male
The Camera creates excellent quality movie Clips. Mounting options are good. The remote turned out to be very useful. The wrist band of the remote however is poorly designed. It is too short if wearing a jacket. It fell of in a jump during a Canyoning. I'm trying to buy a remote only, but I'm not sure if this is possible.
I would recommend this to a friend!
Written by a customer while visiting sony.com