Customer reviews from sony.com
Sony - AS300 Waterproof Action Camera - White
Average customer rating
3.2
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
12
4 Stars
7
3 Stars
3
2 Stars
4
1 Star
10
49%of customers recommend this product.
(
17 out of
35)
Customer Reviews for Sony - AS300 Waterproof Action Camera - White
Posted by: ColinW
Gender:Male
Verified Purchase:Yes
bought the camera to stream to youtube and twitch,but the software has not been neglected im not sure the relationship between IBM & Sony but Ustream is the only Option supported? the cam is old enough to assume they will not be adding it
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5
Great camera for use in and out of water
on November 13, 2017
Posted by: Cjac
Gender:Male
Researched the Sony x3000 and the GoPro, ultimately went with Sony due to optical vs digital stabilization. Took to Hawaii for use snorkeling and hiking. Clarity was amazing underwater and out with footage nice and steady. Recommend getting the desiccant packs for using the housing underwater to avoid fogging. Battery life is decent and mine routinely lasted 1.5 hrs when not in 4K. Adapters are available to use with GoPro accessories if you want a better selection. Didn't get the remote and don't feel it's necessary if you're debating. Mine connected to my phone easily and I could change settings and view video with just some intermittent minor lag, no issues otherwise.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
Won't connect to many smartphones for live viewing
on July 21, 2017
Posted by: DonX
Gender:Male
The smartphone app to use with the camera will not work with most Android-based phones using Android 7.0 !! Sony needs to fix this problem immediately.
I can't monitor the camera without buying the special Sony remote and having to carry around more gear, so I will return the camera for a refund.
Moreover, trying to use the app and connect the camera severely corrupted the OS on my phone.
I had to delete everything on my phone by doing a factory data reset, and this almost permanently damaged my phone.
I can't monitor the camera without buying the special Sony remote and having to carry around more gear, so I will return the camera for a refund.
Moreover, trying to use the app and connect the camera severely corrupted the OS on my phone.
I had to delete everything on my phone by doing a factory data reset, and this almost permanently damaged my phone.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 27, 2017
Hi DonX, We are more than happy to forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thank you for sharing your review with us. -Jerome
Written by a customer while visiting sony.com
Posted by: Rwallace
Gender:Male
Verified Purchase:Yes
Although I've only used this a couple of times (went from GoPro to this due to image stabilization in camera) the results were better than GoPro BUT only after my second time using the camera it now will not recognize my microSDXC cards and it's only been 6 months since purchase but that is also past the warranty agreement. So now I'm going to be stuck paying more money if I want to fix it leaving me with a tough decision on whether to pull that trigger or just go back to GoPro. I hope others do not run into this problem and they get their money's worth. Thank you Sony and I'm sorry GoPro peeps!
No, I would not recommend this to a friend.
Response from sony.comBy Jerome, Sony North America Customer Support, July 11, 2017
Hi there! We're sorry to hear of the issues you are having. Here are some troubleshooting steps that you may follow to possibly fix the issue. https://us.en.kb.sony.com/app/answers/detail/a_id/38596/
Written by a customer while visiting sony.com
Customer Rating
1
Bad Recommendation, bad camera
on August 7, 2017
Posted by: GB0524
Gender:Male
I bought this in December 2016, and have been trying to make it work....but I give up. It's just awful. Loses connection all the time with the Live Remote. Very cumbersome to zoom. Almost impossible to track live action because you can't actually see what you are recording without the live remote. I paid a pretty high price for a complete dud. I tried to cut my losses and sell it, but zero buyers. I'm done with Sony over this, unless they want to buy it back.
No, I would not recommend this to a friend.
Response from sony.comBy Mark, Sony North America Customer Support, August 8, 2017
Hi GB0524, thank you for bringing this to our attention. We would actually want to hear more about your experience with the camera so we are requesting that you email us at socialsupport@am.sony.com. We want to help you out. Hope to hear from you
Written by a customer while visiting sony.com
Customer Rating
1
not happy
on August 12, 2020
Posted by: nothappywith this
i bought this and i'm not happy with it. it worked ok took micro card out, out back in and i get a flashing red lites and something i can't read, to small, i tried to format card, but won't let me. so now i have a $00.00 camera and can't use it
No, I would not recommend this to a friend.
Response from sony.comBy Vincent, DI PRO, August 14, 2020
Thank you for your feedback. Because the card will accept 2 different styles of cards, it is possible that the card was inserted in the wrong orientation. Refer to our web help guide for diagrams and additional information. If further assistance is needed, please reach out to us directly. https://helpguide.sony.net/cam/1640/v1/en/contents/TP0000912399.html?search=memory
Written by a customer while visiting sony.com
Posted by: GLCSD
Gender:Male
Verified Purchase:Yes
I have just had the opportunity to unbox and do a test usage on this action camera. I do VLOG's outdoors and on motorcycles. I was attracted to this camera because of its ability to work with a direct plug in external microphone. I have not had the chance to test this feature just yet.
Preliminary impressions are good. The very short test video's I did in low light and artificial light turned out to be clear and of good quality.
My concern at this time is mounting and operating this camera on and around my person in action scenarios. I have used the competitor "GoPro" for some time and have built up a large accessory bundle for their form factor. So, I will need to experiment with the Sony to have a full opinion.
But, preliminary impressions are quite good.
Preliminary impressions are good. The very short test video's I did in low light and artificial light turned out to be clear and of good quality.
My concern at this time is mounting and operating this camera on and around my person in action scenarios. I have used the competitor "GoPro" for some time and have built up a large accessory bundle for their form factor. So, I will need to experiment with the Sony to have a full opinion.
But, preliminary impressions are quite good.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Frankiexyz
Gender:Male
Verified Purchase:Yes
Will not go into record mode. Can't be used at all.
No, I would not recommend this to a friend.
Response from sony.comBy Jerome, Sony North America Customer Support, September 19, 2017
Hi Frankiexyz, We are sorry to hear that you are having issues with the camera. Try resetting the Action Cam, this will initialize the settings into its factory default. The steps are indicated here. http://helpguide.sony.net/cam/1640/v1/en/contents/TP0000912354.html
Written by a customer while visiting sony.com