Customer reviews from Western Digital
WD - Gold Datacenter 1TB Internal SATA Hard Drive for Desktops
Average customer rating
3.6
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
5
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
3
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for WD - Gold Datacenter 1TB Internal SATA Hard Drive for Desktops
Posted by: cpupro
Verified Purchase:Yes
I've only had it a week, there hasn't been time to see how it's doing yet. It's relatively fast for backups and appears to be functioning correctly. The reason I am writing this review is WD keeps pestering me to write a review. I will post this and come back and update it as necessary.
Response from Western DigitalBy SM OLS Team, September 30, 2025
Hi, Thank you for taking the time to share your feedback. We appreciate your comments and understand your concern about being prompted to review so soon. We're glad to hear your WD Gold 1TB drive is performing well for backups and functioning correctly. If you are experience any issues or have questions in the future, please don't hesitate to reach out to our support team at https://support-en.wd.com/app/askweb we will be happy to assist you. Your satisfaction is important to us, and we hope the drive continues to meet your expectations in the long term.
Written by a customer while visiting Western Digital
Customer Rating
4
Great Drives, But WD RMA is disappointing
on December 12, 2022
Posted by: Spacednow
I have installed and used many of these drives. Not 1 has been DOA and several have been going over a decade (Including Black HDD). Only problem is that both times I got a warranty replacement (failing smart-but still working) they replaced them with lesser drives. Granted they were close to the end of warranty, but a blue drive is NOT a replacement for an enterprise drive. I haven't had problems with the RMA process and turn around was fast, just not equal replacements.
Written by a customer while visiting Western Digital
Customer Rating
5
Amazing purchase
on October 5, 2022
Posted by: Floofie_boi
I bought this drive because I was very mad about my lack in storage in my server, this was the best purchase that I have ever made. The drive is very reliable and has been through quite a few power outages and brownouts before I got a UPS and it's still trucking along like nothing ever happened. The performance of this drive is very quick as long as you have the system it is put into configured correctly. The only slight issue I have is the drive is quite loud while it is doing a SMART test, but I don't see that big of a problem with that because it is a standard thing that makes sure the drive is functioning correctly.
Written by a customer while visiting Western Digital
Customer Rating
1
Fragile
on December 4, 2023
Posted by: LRDP
Fragile, fragile, I bought 5 items (16 and 20 TB) 18 months ago and 3 have already been out of use. Worrying for a product oriented for business and server work
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, December 6, 2023
Hello,
We're sorry to hear about your experience with our products. We understand the importance of reliability, especially for business and server use. To address the issue you've encountered with the drive, kindly contact our support team for further assistance.
You can open a ticket to get touch with the support team directly (www.westerndigital.com/support). Your satisfaction is important to us and we're committed to resolving the issue promptly.
We're sorry to hear about your experience with our products. We understand the importance of reliability, especially for business and server use. To address the issue you've encountered with the drive, kindly contact our support team for further assistance.
You can open a ticket to get touch with the support team directly (www.westerndigital.com/support). Your satisfaction is important to us and we're committed to resolving the issue promptly.
Written by a customer while visiting Western Digital
Customer Rating
1
It never worked the way it should
on February 25, 2023
Posted by: Ryan654698
I bought a WD 16TB Elements Desktop External Hard Drive in 2022. While it initially was easy to set up, it would hibernate after not being accessed for a while and I would have to restart the laptop to access it again. Eventually, even restarting didn't get it to show back up, even though windows would recognize the usb being unplugged and plugged back in.
Response from Western DigitalBy SM OLS, February 28, 2023
Hello,
We're sorry to hear about your user experience with WD 1TB Gold Enterprise Class SATA HDD and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD 1TB Gold Enterprise Class SATA HDD and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
5
quiet and fast
on May 24, 2021
Posted by: jinn113
Very good build quality, very quiet, excellent speed for a conventional hdd 185 read 175 write on 2Tb disk on sata 2
Written by a customer while visiting Western Digital
Posted by: RMMM
Verified Purchase:Yes
Even though there’s an ongoing transition to SSD, the Enterprise class remains a time proven high quality & reliable HDD.
Written by a customer while visiting Western Digital
Customer Rating
5
WD181KRYZ - Firmware update??
on May 18, 2023
Posted by: Tomas Palyza
Hello, can I somewhere download and install a new FirmWare for the WD Gold WD 18TB, WD181KRYZ ?? I bought it, but my NAS (Qnap TS-1232XU-RP-4G) is probably incompatible with them. It is unfortunatelly freezing with this drive 18TB connected..
Or what do you recommend to me? What is doing the Jumper on the disk? Is it usable for me, for some eg. some capacity/speed limitation?? Thank you.
Or what do you recommend to me? What is doing the Jumper on the disk? Is it usable for me, for some eg. some capacity/speed limitation?? Thank you.
Written by a customer while visiting Western Digital