Customer reviews from otterbox.com
OtterBox - Defender Realtree Camo Series Case for Apple iPhone 7 - MAX 5 Blaze
Average customer rating
4.4
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
123
4 Stars
20
3 Stars
8
2 Stars
11
1 Star
8
88%of customers recommend this product.
(
144 out of
163)
Customer Reviews for OtterBox - Defender Realtree Camo Series Case for Apple iPhone 7 - MAX 5 Blaze
Posted by: KY526
Verified Purchase:Yes
I wouldn’t have a cell phone without an otterbox. We always get the defender. It has so much protection for any cell phone. We bought four of them for our new phones. Had them on our other 4 phones.
Do wish they had more color choices.
Do wish they had more color choices.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Roman1ray
Verified Purchase:Yes
Im very happy with product it gives me confidence that my phone is protected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Missy
Verified Purchase:Yes
This is my husband 2 one they last forever!!! Very durable and protects the phone the best!!! He has dropped his phone many of times and nothing has ever happened to his phone!!!His first one lasted over 6 years!!!! He would not buy anything but this case for his phone..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Not pretty
on October 2, 2016
Posted by: girly girl
I love otterbox products. This the 7th case I've bought as our whole family depends on the durability of the cases. However, I must say I'm disappointed in this case. It's definitely a "girly" case so why would the inside casing be GRAY? White would have been so much more attractive! Can't decide to return or not as there's really not many other choices. I hope the product department will consider selling white again
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 4, 2016
Hi girly girl,
Thanks so much for being a fan of our cases! We are sorry that you are disappointed in the color options for the iPhone 7 Defender case. We will be sure to pass your feedback on to our design team for future consideration. If you have any questions please feel free to give our color-savvy Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Thanks so much for being a fan of our cases! We are sorry that you are disappointed in the color options for the iPhone 7 Defender case. We will be sure to pass your feedback on to our design team for future consideration. If you have any questions please feel free to give our color-savvy Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Diesel Dalpe
Verified Purchase:Yes
Very good case solid I like it but the screen protection that comes on the case is garbage and makes it hard to use the phone I took it off and now the phone works perfectly just using a tempered glass screen protector and the case is a good combo
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 19, 2018
Hey there Diesel Dalpe,
We're sorry to hear that you were experiencing trouble with the screen protector on this Defender series! It sounds like the integrated plastic on that case was strangely sitting a little higher than usual, resulting in what we call a "trampoline gap." For future reference, had you contacted us, we would have loved to help get you a warranty replacement, but as it is, taking off any crucial parts of the case can void the warranty. In this instance, our friendly Otters may be able to make an exception, since removing any part of the Defender can compromise the overall protection of the unit. If you would like to look into this further, please feel free to reach out to us at 1-855-688-7269, and we'll gladly see what we can do!
Sincerely,
OtterBox Customer Service Team
We're sorry to hear that you were experiencing trouble with the screen protector on this Defender series! It sounds like the integrated plastic on that case was strangely sitting a little higher than usual, resulting in what we call a "trampoline gap." For future reference, had you contacted us, we would have loved to help get you a warranty replacement, but as it is, taking off any crucial parts of the case can void the warranty. In this instance, our friendly Otters may be able to make an exception, since removing any part of the Defender can compromise the overall protection of the unit. If you would like to look into this further, please feel free to reach out to us at 1-855-688-7269, and we'll gladly see what we can do!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: bran1376
Verified Purchase:Yes
Bought this for my wife's new iPhone 7. Otterbox Defender series cases are rough and tough to handle whatever you can throw at them. We've had only Otterbox Defender series cases and they have never let us down for our past combined 6 phones.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bkings001
Verified Purchase:Yes
I have only had it for a couple days and it is already starting to fade and become discolored. The case itself is fine but the purpose of the purchase was for the style it. It is going to look like a mess in about a month.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 5, 2016
Hi Bkings001,
We are sorry that this Defender is losing its color. This is certainly not a typical OtterBox experience and we definitely want to help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
We are sorry that this Defender is losing its color. This is certainly not a typical OtterBox experience and we definitely want to help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Karen
Verified Purchase:Yes
Fits my new phone perfectly. Love the color-exactly as pictured.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com