I just bought this for my new iphone 7 . Love the color! However, the glass cover does not lay flush with the phone and it becomes very frustrating trying to navigate the touch screen. I won't use it and went back to using the commuter case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 13, 2017
Hi there,
We appreciate your feedback! We’re sorry that the screen protector on this Defender case is not fitting as well as it should. This is understandably disappointing and we definitely want to help out with this abnormal dilemma if you still have that case.
Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up as soon as possible!
I love Otter Box in general, the feel, the level of protection it brings, and the ease of removal and putting together. My only problem with it, this time, is, the mint color is wearing off quickly and showing a a grey worn look around the edges. I cleaned it gently but still the wear is already starting. My last Otter Box wore after a year, but this time not the case. I love Otter, but will re-think a light color next time.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, February 13, 2017
Hi Shermc,
Thanks for being a fan of our cases and for taking the time to give us your input! We are sorry that this Defender case is getting a bit worn. We fully understand why this would be disappointing and we certainly want to help out.
When you get a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!
Best, OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Protects the phone really well , but...
on April 22, 2017
Posted by: Luis
The case is great , it really protects the phone from drops and stuff like that but it loses points in the way dust and clothe fibers get in between the screen protector and the phone display , i have to open the case once every 2 days to clean it , it's annoying, but other thab that its the best to protect frok falls and drops
This is my 4th Otter Box Defender series iPhone cover. They keep my phone just like new. My husband feels the same way about his. Thanks for making such quality products.