Customer reviews from otterbox.com
OtterBox - Strada Series Case for Apple iPhone 7 - Onyx
Average customer rating
4.6
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
107
4 Stars
21
3 Stars
2
2 Stars
5
1 Star
5
91%of customers recommend this product.
(
124 out of
136)
Customer Reviews for OtterBox - Strada Series Case for Apple iPhone 7 - Onyx
Posted by: Kitkat77
Verified Purchase:Yes
I had the same case for my iPhone 6 and I love it. Keeps my screen protected with the folio cover and it looks very classy. Good quality materials again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tbabyking
Verified Purchase:Yes
I want all the colors!! It's very stylish and protective!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: T War
Verified Purchase:Yes
I have had this case for three weeks and I really like it. It fits easily in my pocket and has a stylish look. It is not bulky and is easy to hold and handle. I would love it if it had more room in the pocket. I can get two cards in the slot and still have the magnetic closure function. I wish it could hold four cards. If I try to insert more than two cards in the slot, it is not easy to remove the cards and the magnetic closure will not function.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ron357
Verified Purchase:Yes
The case itself is garbage.
Shipping takes almost 2 weeks.
Shipping takes almost 2 weeks.
Do not order this junk.
I returned it the second I got it.
Save your money.
Save your money.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 12, 2018
Hey Ron357,
We apologize that you're feeling so disappointed in this Strada series! What exactly about the case gave you pause? We would love to grab a few more details simply so we can pass this feedback on to our product design teams for future Otter improvement. Please feel free to call us at 1-855-688-7269, and we’ll take any questions or comments that you may have!
Understanding your grievances related to the shipping time frame, we would only point out that our operation is still relatively small in terms of only having two distribution centers, and while our attention to detail is second-to-none, that does mandate that we allow our Otters up to 48-72 hours of processing time. While we certainly understand that this might seem frustrating, we do our absolute best to highlight accurate predictions of shipping times on our website and through tracking emails. If you have any additional concerns about this, please let us know!
Sincerely,
OtterBox Customer Service Team
We apologize that you're feeling so disappointed in this Strada series! What exactly about the case gave you pause? We would love to grab a few more details simply so we can pass this feedback on to our product design teams for future Otter improvement. Please feel free to call us at 1-855-688-7269, and we’ll take any questions or comments that you may have!
Understanding your grievances related to the shipping time frame, we would only point out that our operation is still relatively small in terms of only having two distribution centers, and while our attention to detail is second-to-none, that does mandate that we allow our Otters up to 48-72 hours of processing time. While we certainly understand that this might seem frustrating, we do our absolute best to highlight accurate predictions of shipping times on our website and through tracking emails. If you have any additional concerns about this, please let us know!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Cgoc53150
Verified Purchase:Yes
Purchase a few weeks back and I no longer use this item.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 19, 2018
Hey Cgoc53150,
We're so sorry to hear that this Strada series didn't seem to stand the test of time! What exactly about the case didn't jive well with your style? Our friendly representatives would love to grab a bit more feedback so we know how to improve the Otter experience going forward. Please don't hesitate to call them at 1-855-688-7269, and they’ll be happy to chat!
Best,
OtterBox Customer Service Team
We're so sorry to hear that this Strada series didn't seem to stand the test of time! What exactly about the case didn't jive well with your style? Our friendly representatives would love to grab a bit more feedback so we know how to improve the Otter experience going forward. Please don't hesitate to call them at 1-855-688-7269, and they’ll be happy to chat!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: KarenMTB
Verified Purchase:Yes
Just being in my pocket and purse. It has already begun to fad.
You can see how it has faded and turned. This is on the inside.
You can see how it has faded and turned. This is on the inside.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, February 8, 2019
Hi KarenMTB,
We sincerely apologize that this Strada series seems to be dealing with some cosmetic complications! While any surface-level issues shouldn't necessarily impact your levels of protection, our friendly Otters are always happy to help with a warranty claim. Just give them a quick call at 1-855-688-7269, and they'll be glad to set you up with a brand-new replacement!
Best,
OtterBox Customer Service Team
We sincerely apologize that this Strada series seems to be dealing with some cosmetic complications! While any surface-level issues shouldn't necessarily impact your levels of protection, our friendly Otters are always happy to help with a warranty claim. Just give them a quick call at 1-855-688-7269, and they'll be glad to set you up with a brand-new replacement!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Blessed
Verified Purchase:Yes
I have no regrets for making this purchase. I'm very happy!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Duhneese
Verified Purchase:Yes
Received my Otter Box Strada Series Folio Case a week ago and couldn't be happier. It's so light weight and looks so classy. Fits in my purse nicely and protects the screen while in my purse. Always feel protected with Otter Box products!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com