Customer reviews from otterbox.com
OtterBox - Strada Series Case for Apple iPhone 7 - Onyx
Average customer rating
4.6
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
107
4 Stars
21
3 Stars
2
2 Stars
5
1 Star
5
91%of customers recommend this product.
(
124 out of
136)
Customer Reviews for OtterBox - Strada Series Case for Apple iPhone 7 - Onyx
Posted by: Apple phone owner
Verified Purchase:Yes
Great to reduce how much you keep in your pockets. Besides protecting my phone it holds my ID and credit cards and it looks impressive
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Janski
Verified Purchase:Yes
Had this case for my previous mobile and when I got a new mobile wanted the same case as it was good and strong, liked the fact it has a flap to keep the screen safe etc.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Paris
Verified Purchase:Yes
I am pleased with my purchase. My Otterbox is not only practical but stylish and I love that I am able to access the side buttons even when the folio is closed.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DevinM7
Verified Purchase:Yes
I bought this phone case with the hopes of having a more professional looking and professional performing and I was not disappointed. I've never had a folio style phone case but after about a day I got used to the way it performs. Great product and great look.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: PASTOR TEE
Verified Purchase:Yes
I PURCHASED THE OUTTERBOX STRADA FOLIO BECAUSE OF ITS SLEEK DESIGN AND LUXURY LEATHER. I ALSO PURCHASED THE ALPHA GLASS IN HOPES THAT THE FIT AND FINISH OF THE SAME BRAND WOULD WORK BETTER. I WAS NOT DISAPPOINTED. THE ALPHA GLASS AND FOLIO CASE WORKS VERY WELL WITH THE IPHONE 7, AND SEEMS TO OFFER SUPERIOR PROTECTION. I HAVE ONLY USED BOTH FOR A SHORT TIME NOW BUT I EXPECT THAT THEY WILL SERVICE ME WELL INTO THE AGE OF THE PHONE. I HAVE SEEN VIDEO REVIEWS OF THE ALPHA GLASS WHICH NOTED THAT THE FIT AROUND THE EDGES WERE NOT PERFECT. I DID NOT FIND THIS TO BE THE CASE WITH MY INSTALLATION WHICH FITTED SEEMLESSLY AROUND THE EDGES. I AM IMPRESSED AS ALWAYS WITH OTTERBOX AND CANNOT WAIT TO RECEIVE AND INSTALL THE SAME ON MY IPHONE 7 PLUS. INSTALLATION TIME WITH CASE AND GLASS WAS ONLY FIVE MINUTES. YOU CANNOT GO WRONG HERE.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike55
Verified Purchase:Yes
I walk with a cane and this is pretty much a two handed case. Also almost impossible to take a picture one handed, or anything else for that matter. Not practical for a working man with a disability.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 2, 2016
Hi Mike,
We are sorry that the Strada case is not working out so well for you. Perhaps one of our other cases that don’t have the folio cover would work out better for you. Check out the link below for more information on our other cases for the iPhone 7.
http://www.otterbox.com/en-us/iphone-7
Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We are sorry that the Strada case is not working out so well for you. Perhaps one of our other cases that don’t have the folio cover would work out better for you. Check out the link below for more information on our other cases for the iPhone 7.
http://www.otterbox.com/en-us/iphone-7
Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Great Case
on February 23, 2017
Posted by: JB41
Had a cheaper similar case for my previous phone. I decided to buy a better case to protect my new phone and purchased the saddle leather. Perfect. Wrong. My phone is constantly going dead during the day and I am not using it. The phone doesn't turn off when cover is closed. Does anyone else have this proble?
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 27, 2017
Hi JB41,
We are sorry that your iPhone 7’s battery seems to be draining faster than it should. We are not sure how the Strada case would be causing this dilemma but we certainly would like to get more information to see if we can get to the bottom of this mystery.
Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
We are sorry that your iPhone 7’s battery seems to be draining faster than it should. We are not sure how the Strada case would be causing this dilemma but we certainly would like to get more information to see if we can get to the bottom of this mystery.
Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Misty
Verified Purchase:Yes
I bought this for my mom, and when she put the case it sounds like she is speaking through a tunnel. It's very very hard to hear her on the phone. So then she tried to cut around the case to improve the sound, but she cut too much so had to throw it away. I don't believe they tested this case while speaking on the phone. It fits great...however it doesn't do any good since it ruins some sound quality.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service team, June 26, 2017
Hi Misty,
We are truly sorry that this Strada case was giving your mom audio trouble. This is understandably disappointing and we wish that you would have reached out to us first.
We assure you that this is not at all normal and we would have gladly rectified this unfortunate situation with ease. We could have quickly set up a warranty replacement or at the very least set up a return for a refund.
We genuinely hope that this one unusual experience does not discourage you from considering our products in the future. If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service team
We are truly sorry that this Strada case was giving your mom audio trouble. This is understandably disappointing and we wish that you would have reached out to us first.
We assure you that this is not at all normal and we would have gladly rectified this unfortunate situation with ease. We could have quickly set up a warranty replacement or at the very least set up a return for a refund.
We genuinely hope that this one unusual experience does not discourage you from considering our products in the future. If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service team
Written by a customer while visiting otterbox.com