Customer reviews from otterbox.com
OtterBox - Strada Series Case for Apple iPhone 7 - Onyx
Average customer rating
4.6 out of 5
4.6
(140 Reviews)
Open Ratings Snapshot
Rating breakdown 140 reviews
5 Stars
107
4 Stars
21
3 Stars
2
2 Stars
5
1 Star
5
91%of customers recommend this product. 
(
124 out of 136
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Strada Series Case for Apple iPhone 7 - Onyx
Customer Rating
5 out of 5
5
Terrific Otter Box
on March 6, 2017
Posted by: MsAlf
Verified Purchase:Yes
My first Iphone was a 5 and I purchased a defender otter box at the time I activated the phone, in the last 4 years it has paid for itself multiple times as the phone has been dropped bounced and had a very hard life. I was a little leery of the Strada and wondered if I would get the same protection but upon receiving the case, I was very pleased.This case protects the phone without being bulky. Stylish and protective, I love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
OUTSTANDING CASE
on June 9, 2017
Posted by: Dean
Verified Purchase:Yes
This case is made to perfection. Leather detailing & quality is amazing. Magnetic close is done top notch. Styling & function perfection as one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Better in person
on June 19, 2017
Posted by: SierraMP
Verified Purchase:Yes
The leather is more genuine looking in person, the credit card slot doesn't slip, and the magnetic closing cover is weirdly satisfying.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Would not recommend
on August 14, 2017
Posted by: Lauren
Verified Purchase:Yes
I got the blue-green case. Inside flap Is a light tan & gets dirty very easily & cannot clean. Used the case for about a week & wont use it again because it already looks gross. Stitching is already unraveling some (not bad, but after only a week I would not expect any- I am not hard on my phone). Plastic corners don't meet up perfectly. Pretty upset considering the price. Would suggest getting in black if at all.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 16, 2017
Hi Lauren,

We are sorry that the stitching is unraveling on this Strada case and that it is collecting a bit of dirt. This is understandably disappointing and we certainly want to help with this unfortunate predicament.

When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement arranged!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Second one I've purchased, very pleased
on August 31, 2017
Posted by: Big John
Verified Purchase:Yes
Really protects my I Phone, I'm a farmer and this case is subject to a rough day and has never failed
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great Value and Piece of Mind
on September 10, 2017
Posted by: PAL1
Verified Purchase:Yes
The Strada is not bulky but provides very good protection for your device. The cover flips out of the way quickly and having a slot for cards is an added bonus. In my view, this is the best one yet for compact size (easily slides in your pocket). Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Previous Version Much Better
on November 8, 2017
Posted by: Mary R
Verified Purchase:Yes
I purchased this case because I upgrade from an iPhone 6 to an 8. The iPhone 8 fits the iPhone 6 case, the only issue is that the hole for the camera is covered slightly. I ordered the new case to remedy this, but the iPhone 7/8 case was not of the same quality as the new case: screen cover wasn't as rigid, leather not nearly as good, so I opted to send it back. Will hold onto the the old case until I find something suitable. Otterbox's good reputation let me down - I'm disappointed.
Response from otterbox.comBy OtterBox, Customer Service Team, November 8, 2017
Hi Mary!

Sorry to hear that your iPhone 8 Strada didn't hold a candle to your previous iPhone 6 case! We would not recommend using the iPhone 6 case for an iPhone 8 device, considering that they are not compatible. Not only will the camera be slightly covered, but the headphone jack area will also be off. Additionally, we always suggest using the case that is specifically compatible with that device so that the protective abilities are at their ultimate peak. Our records show that we already have a return processing for you, and we hope that we can help you find a more functional option! Please feel welcome to call our expert Otters at 1-855-688-7269, and they'll gladly find a solution!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
A bit disappointed for the price
on November 10, 2017
Posted by: Bainyaboy27
Verified Purchase:Yes
My wife bought the case for her iPhone 8+ and the neat thing is that she can arrange it so it stands on a flat surface angled up for viewing, but the case for the iPhone eight by itself does not. It feels awkward in my hand with the bulge of the case on the left side as I open the phone to use it and bend the case back .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 10, 2017
Hey Bainyaboy27,

We apologize that you're feeling a little let down by the design for the Strada series! We're happy to pass your feedback along to our product design team for future consideration. In the meantime, if you have any OtterBox questions, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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