I've used defender series on every smart phone I've ever owned. My wife as well. It protects the phone from dents, cracked screens, basically any damage. Since I have young kids, they always grab my phone and my phone has fallen on asphalt, down hardwood stairs, or even thrown across the room. With this case, any phone can withstand anything!
I got my new defender case for my new iPhone 7 about 2 weeks ago and would love the case except for there is an gap between the case and the phone glass making it extremely hard to use your phone touch feature (especially texting) because you have to push so hard to get it to work
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 31, 2016
Hi Doug,
We are sorry that this Defender case is making it difficult to fully enjoy your iPhone 7. We assure you that this is not at all typical and we absolutely want to remedy this unfortunate situation. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement arranged as soon as possible.
We Will never use another case!!! We always buy otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Protects the phone really well , but...
on April 22, 2017
Posted by: Luis
The case is great , it really protects the phone from drops and stuff like that but it loses points in the way dust and clothe fibers get in between the screen protector and the phone display , i have to open the case once every 2 days to clean it , it's annoying, but other thab that its the best to protect frok falls and drops
This is my 4th Otter Box Defender series iPhone cover. They keep my phone just like new. My husband feels the same way about his. Thanks for making such quality products.