Customer reviews from hp.com
HP - 79A Toner Cartridge - Black
Average customer rating
4.6
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
27
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
2
93%of customers recommend this product.
(
13 out of
14)
Customer Reviews for HP - 79A Toner Cartridge - Black
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
The shipping box arrived with its one end having been opened and then taped bach shut in a sloppy manner, I could not trust the integrity of its contents. Here is a photo of that opened end.
I have a photo of the damaged box but at 93 years and alone, I am too dumb to add it to this report
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, August 5, 2020
Hi Bill,
I am sorry that the box was damaged. I can understand if you are not happy about that.
I've had that happen to shipments we've gotten before, and usually there is no problem with the contents. However if your toner cartridge was damaged, please return it. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that the box was damaged. I can understand if you are not happy about that.
I've had that happen to shipments we've gotten before, and usually there is no problem with the contents. However if your toner cartridge was damaged, please return it. The return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Printer working as factory new after the toner replacement
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Mark48
from Dulce, NM
Verified Purchase:Yes
[This review was collected as part of a promotion.] I tried a non hp toner. The quality is not the same. I recommend just getting the hp toner. Well worth it. Excellent quality.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jan Marie
Verified Purchase:Yes
This is my second replacement cartridge and they Last a long time.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
We use this toner as well as 35A and are very pleased with both. They last a long time and give good copies.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (22) ratings-only reviews
Overall Customer Rating
4.8
Would recommend? Yes
(
5 out of
5)
Features
5
Performance
5