Customer reviews from lg.com
LG - TONE Active+ HBS-A100 Bluetooth Headset - Blue/Black
Average customer rating
3.9
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
42
4 Stars
11
3 Stars
4
2 Stars
6
1 Star
10
72%of customers recommend this product.
(
47 out of
65)
Customer Reviews for LG - TONE Active+ HBS-A100 Bluetooth Headset - Blue/Black
Customer Rating
3
Great headset! Nice features! But why so small???
on July 22, 2017
Posted by: Budweiser 2
from Philadelphia, PA, United States
[This review was collected as part of a promotion.] I want to be clear.... I love this headset! The sound, the speaker phone and battery life etc.... but this is way to small. I feel like Lg but too much thought in to this one. Is should have some kind of extension or something. Im 6'1 220 and pretty fit. But this barely fits around my neck and the cords are short as well. I know its for working out but this headset is definitely not one size fits all. It sad because other than that. I love this headset. So if you have a skinny neck....this headset is for you"
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Good speakers, but terrible calling
on January 6, 2017
Posted by: JE LG
from Orem, UT, United States
[This review was collected as part of a promotion.] As a Bluetooth headset they function very well, however if you were trying to do calls through them it's a terrible headset. Everyone keeps saying that my voice cuts in and out. I did a test with another phone that I have and it's true the more I talk the more my voice doesn't come through over the headset. Would not recommend if you plan on talking through them.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Great unit!!
on December 18, 2016
Posted by: Lesiena
from Florida, United States
[This review was collected as part of a promotion.] I bought this headset while I was shopping for my LG 20, I could hear very faint music but could not find the source.I thought it was the store music, but to my surprise, the salesman was wearing a headset and that's where the sound was from. After a little explanation of having the choice of headphones or speaker sound, i was sold. Now I wear it all the time playing tunes of my LG 20 ! It goes 12 hours on a charge and I can be like 30' away from my phone!
Awesome product!
Awesome product!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Surprisingly Great
on September 22, 2017
Posted by: sometechyguy
from Alexander, AR, United States
[This review was collected as part of a promotion.] Overall I really like this headset, my only gripe is that is a little larger than the non-active model. Also I don’t use the speaker function hardly as much as I thought I would. Build quality is great, battery perfect. I work in construction and so far these have held up great!
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Obvious why it's discontinued
on December 9, 2018
Posted by: Steph87
[This review was collected as part of a promotion.] I bought these in August of 2017, so yes I'm outside of my 1 year warranty, little did I know that they would break at the hinges on both sides. Obviously not made for someone with an active lifestyle. I'm so disappointed because at first I loved these headphones, they were wonderful and I had no complaints, but breaking after one year is not good quality.
Pros: Style/Design, battery, Performance
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy CS, Social Media , December 10, 2018
What you've described is not what we expect after purchasing these headphones. I too would be frustrated after only having the headphones for a year and the hinges on both sides break. Wow! I appreciate the feedback on the matter to help gain insight and better assist. If you're in need of additional support, contact us at 1-800-243-0000 via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
Written by a customer while visiting lg.com
Customer Rating
1
Not the Greatest
on September 22, 2017
Posted by: Tony58
from Riverview, FL, United States
[This review was collected as part of a promotion.] I bought this for my wife for her to be able to be hands free while at work, but when she used the headset to call out, the people on the other end could not understand what she was saying, so I had her call my cell phone, and when we connected, I could not understand a word she was saying it was all garbled, like she was under water or something, I felt for the price, it should have had better quality of sound, I returned them for a refund.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Poor Phone quality
on January 24, 2017
Posted by: envd247
from Jurupa Valley, CA, United States
[This review was collected as part of a promotion.] Poor sound quality.I sound muffled and cut in and out of every conversation and have only used a hand full of times.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Written by a customer while visiting lg.com
Customer Rating
1
Disconnecting constantly
on August 3, 2019
Posted by: J3rryr
from Austin
[This review was collected as part of a promotion.] Had an older model from lg and loved them. Accidentally tore off one of the ear buds(after 3 yrs of everyday use) so i got an "upgraded" version since i loved the old ones so much. Within months they would turn off and on repeatedly. Iv grown to hate the lady's voice, power on power off power on connected power off power on power off power on connected power off. And i was a fool and did the tmobile payment plan! So i continue to pay for headphones that sit in a drawer while i use a now over 4y/o 1 eared headphone. I could not recommend any other headphones than these more. One of my most regrettable purchases ever
Pros: Features/Settings, battery
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Chris, Customer Service, August 5, 2019
It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Written by a customer while visiting lg.com