Customer reviews from lg.com
LG - TONE Active+ HBS-A100 Bluetooth Headset - Blue/Black
Average customer rating
3.9
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
42
4 Stars
11
3 Stars
4
2 Stars
6
1 Star
10
72%of customers recommend this product.
(
47 out of
65)
Customer Reviews for LG - TONE Active+ HBS-A100 Bluetooth Headset - Blue/Black
Customer Rating
5
Great features
on August 2, 2018
Posted by: Sharie
from Eldorado Illinois
[This review was collected as part of a promotion.] So satisfied with this product it is the best ear buds I have ever owned
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Needed equipment!
on February 28, 2017
Posted by: Brock53
from Denver, CO, United States
[This review was collected as part of a promotion.] Purchased in Dec 2016 and using while working out and at work in US Postal Service facility. Although they have a headset policy. My LGs allow me to use the ear buds while stationary and if I using PITT equipment. The external speakers stil allow me to enjoy my music or use phone while safely performing my job! "Loving these"!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love this pair!
on June 2, 2019
Posted by: Jesse2020
from Los Angeles
[This review was collected as part of a promotion.] My fiance bought me these a couple years ago and they just now gave out on me. Used them just about every single day. They were very loyal to me. Now for a second pair! Great quality. Them external speakers were perfect too.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
External speakers
on July 23, 2019
Posted by: Mike12344555
[This review was collected as part of a promotion.] External speakers best ideal ever. I don't always want to always wear ear buds. Start back making this lg.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
good run
on August 27, 2019
Posted by: AnthonyLane
from Denver
[This review was collected as part of a promotion.] well, 5 years and they finally are dying. my right earbud is doing the "move the wire and you get sound again" thing. my only gripe over the 5 years of daily full drain use, the sections where the flexible meets the rigid on the neck piece.. it breaks. i used some m358 adhesive to bond it all together and not cause rigidity issues and that has worked wonderfully over the last year and a half. but i still think i would've killed almost any other over neck headset by now so i will stand behind my 5* rating! always great sound. the connectivity is odd... at work it goes thru walls and 50' easy... at home, straight line out of my open garage to end of the driveway (25') is gone... stays on when using on the motorcycle which is a huge + for me.
Pros: battery, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Defective
on April 7, 2017
Posted by: Hairston
from Cleveland, OH, United States
[This review was collected as part of a promotion.] I just bought this product and have had it for two days and it seemed to work flawlessly, but then the left side went dead (with the outer speaker). At first I thought that maybe it was the application that I was using on my phone, so I switched it to the earbud, and low and behold, the sound came through. Within these last two days this has been happening between watching a movie and getting a phone call. One side just goes completely out. It corrects itself when I power it down and back on or if I switch the blue tooth off and back on my phone. Not this particular model, but I have had three other pair of Lg blue tooth headphones and I have always seemed to be experiencing a problem with them and the strangest thing is that it is always the left side.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
on October 12, 2017
Posted by: Lizita
from Phoenix, AZ, United States
[This review was collected as part of a promotion.] I got this product and I am so pleased, I use it to listen my favorite music without hurting my ears using the speakers .it is great when driving and not complaining about reception. I am so happy with the product . I will buy it again.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Product doesn’t last.
on August 26, 2018
Posted by: PatrickX17
from Clayton, NC
I brought these not even a year ago and they already continuously power on and off and disconnect and reconnect Bluetooth. It’s extremly aggravating when you are in the gym trying to workout. Very unhappy.
Quality
2
Features
1
Value
1
Response from lg.comBy Amber, Customer Service, August 27, 2018
Sorry to hear. We do offer a 1 year warranty on your headset and we are always happy to help. We can be reached on on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSSupport/ or even via phone at 1-800-793-8896. We would love to be able to help you out.^AC
Written by a customer while visiting lg.com