Customer reviews from store.irobot.com
iRobot - Dual Mode Virtual Wall Barrier (2-Pack) - Black
Average customer rating
3.9
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
5
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
1
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for iRobot - Dual Mode Virtual Wall Barrier (2-Pack) - Black
Customer Rating
3
Happy with the Irobot Roomba671
on August 14, 2020
Posted by: Javier
from Bogota Colombia
Verified Purchase:No
I've had the robot for two days. It does a decent job cleaning. In my case bought it to clean dog hair. I've noticed it has a hard time finding the dock, so it has to be picked up and put in front of the dock so it goes in it. Company has to work on improving this.
Pros: Cleans Under Furniture, Easy To Use, Long Run Time
Cons: Noisy, Small Debris Bin, does not return to dock
I would recommend this to a friend!
Response from store.irobot.comBy IRobotPWR, IRobotPWR, October 4, 2025
Hi Javier! Thanks for reaching out! This is not normal behavior and we have some tips for you! It's best to ensure the home base is in a neutral location. It's important to place the home base where there is at least 1.5 feet on either side of the base as well as 3 feet of cleared space so the Roomba always has a clear and easy path back to the home base. We have more tips for you! Please reach out to us directly so we may talk more about this behavior. Sincerely, iRobot Customer Care
Written by a customer while visiting store.irobot.com
Customer Rating
1
Do not waist your money
on September 7, 2020
Posted by: Frrnando
from Vernon Hills IL
Verified Purchase:No
Vacuum has not "respect" for the wall. Literally. This two devices doesn't do anything. The worst $100 spend in my life.
Cons: Clogs Easily, Difficult To Clean, Misses Spots
No, I would not recommend this to a friend.
Response from store.irobot.comBy IRobotPWR, IRobotPWR, October 4, 2025
Hi Frrnando,
We understand it would be concerning to have your Roomba not recognize the new Dual Mode Virtual Walls. The Dual Mode Virtual Wall is designed to be compatible with Roomba's in the 500-900 range as well as the e, i and s Series, that is certainly not what you should see. We would recommend reaching out to our Customer Care team directly for assistance. We're sure that we can help figure out why your Roomba would not be recognizing the Virtual walls. Please reach out to us directly at 1-877-855-8593. We look forward to hearing from your and making sure that your Roomba works its best.
We understand it would be concerning to have your Roomba not recognize the new Dual Mode Virtual Walls. The Dual Mode Virtual Wall is designed to be compatible with Roomba's in the 500-900 range as well as the e, i and s Series, that is certainly not what you should see. We would recommend reaching out to our Customer Care team directly for assistance. We're sure that we can help figure out why your Roomba would not be recognizing the Virtual walls. Please reach out to us directly at 1-877-855-8593. We look forward to hearing from your and making sure that your Roomba works its best.
Written by a customer while visiting store.irobot.com
Customer Rating
3
I'm concerned about bad reviews
on January 16, 2021
Posted by: Kathy Beal
from New Bern NC
Verified Purchase:No
I wanted to purchase the invisible walls but the reviews are terrible. Can you send me one on a trial basis? .
Cons: Misses Spots
Response from store.irobot.comBy IRobotPWR, IRobotPWR, October 4, 2025
Hello Kathy! Thank you for reaching out to us! We understand your concern, and assure you that we at iRobot stand by our products. The Dual Mode Virtual Wall is great for restricting Roomba to a specific clean area. We do offer a 60 day guarantee on all purchases if you would like to try this amazing product out in your home. Simply give us a call at 1-800-727-9077 and we can assist you in making a purchase. Thank you!
-iRobot Customer Care
-iRobot Customer Care
Written by a customer while visiting store.irobot.com