Customer reviews from bose.com
Bose - SoundTouch SA-4 Amplifier - Black
Average customer rating
1
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for Bose - SoundTouch SA-4 Amplifier - Black
Customer Rating
1
No Longer Supports Boselink
on July 25, 2015
Posted by: markn455
If you are looking to upgrade your SA-2 or SA-3 with the SA-4, watch out. It no longer supports Boselink. This new system only supports the streaming music and will not play local content that may be playing on your Lifestyle system. Also, the range on the new remote control is terrible. Typically only works in the same room the SA-4s are in. We have our SA's mounted in the basement powering our speakers out by the pool and another set in the kitchen. The remote control is pretty much worthless. The remotes that were on our previous SA's worked all over the hose and out by the pool without a problem. Very disappointing that Bose chose to remove features we have grown accustom to on the older SAs.
Response from bose.comBy Gary, Bose Service, July 28, 2015
Thank you for the review.
The LifeStyle expansion zones embrace the SoundTouch technology and are indeed wireless. They depend on a connection to your router to stream the same content as the main system.
The range on the SoundTouch controller should be approximately 70 feet. Please contact our SoundTouch experts at 800-905-2156 and they will be glad to assist you. Support hours are Monday - Friday 8:30AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
The LifeStyle expansion zones embrace the SoundTouch technology and are indeed wireless. They depend on a connection to your router to stream the same content as the main system.
The range on the SoundTouch controller should be approximately 70 feet. Please contact our SoundTouch experts at 800-905-2156 and they will be glad to assist you. Support hours are Monday - Friday 8:30AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Written by a customer while visiting bose.com
Customer Rating
1
Don't go near this horrible system
on August 13, 2015
Posted by: Springwave
Gender:Male
This is the worst Bose have ever done with amplifiers, besides the good power the amp has everything else especially the soundlink adapter is working so so bad. The wifi connection with the adapter is lost each time you want to connect, and you have to setit up each and everytime after using it. The connection is covering up to 7 feet inside the room and lost once you are leaving the room even if it's 3 feet away from the adapter. The soundtouch controller is basically useless and best part is comming - you can only play the music they want you to play coming of iTunes any other app with your playlist is never going to work.
Response from bose.comBy Julius, Bose Service, August 15, 2015
Hello there,
Thank you for the review. We appreciate the feedback. We are sorry to hear about the disappointing experience you’ve had with the WiFi disconnection and the range. You should only have to set the system up once, not each time you use it. Also, the range of the adapter should be up to 70 feet. With SoundTouch, you should be able to listen to internet radio and online streaming sources as well as music stored on your computer.
This sounds like quite a frustrating experience, and it’s not the kind of experience we expect from our products. We would like to help you get this working. We have reached out via email to learn more about the situation so that we can assist you further. We are also available by phone if you wanted to call at 800-905-2156. We are available Monday through Friday from 8:30am – 9pm EST and Saturday 9am – 7pm EST.
Thank you for the review. We appreciate the feedback. We are sorry to hear about the disappointing experience you’ve had with the WiFi disconnection and the range. You should only have to set the system up once, not each time you use it. Also, the range of the adapter should be up to 70 feet. With SoundTouch, you should be able to listen to internet radio and online streaming sources as well as music stored on your computer.
This sounds like quite a frustrating experience, and it’s not the kind of experience we expect from our products. We would like to help you get this working. We have reached out via email to learn more about the situation so that we can assist you further. We are also available by phone if you wanted to call at 800-905-2156. We are available Monday through Friday from 8:30am – 9pm EST and Saturday 9am – 7pm EST.
Written by a customer while visiting bose.com