Customer reviews from amana.com
Amana - 18 Cu. Ft. Bottom-Freezer Refrigerator with EasyFreezer Pull-Out Drawer - White
Average customer rating
4.5
(337 Reviews)
Rating breakdown 337 reviews
5 Stars
226
4 Stars
80
3 Stars
18
2 Stars
11
1 Star
2
93%of customers recommend this product.
(
294 out of
317)
Customer Reviews for Amana - 18 Cu. Ft. Bottom-Freezer Refrigerator with EasyFreezer Pull-Out Drawer - White
Customer Rating
2
No printed how to use manual
on February 3, 2015
Posted by: BettyT
from San Carlos,CA
Verified Purchase:No
I needed to know how to use: moving shelves, various bins, etc.
I would recommend this to a friend!
Written by a customer while visiting amana.com
Posted by: Dan
from N. Plainfield
Verified Purchase:Yes
My other box was 18 cubic same as this one and i could not fit what I took out of the the old box in the new freezer.
No, I would not recommend this to a friend.
Response from amana.comBy BESSFR, Social Media, December 8, 2017
Hello Dan, thank you for taking the time to write regarding your appliance. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your appliance. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you.
Written by a customer while visiting amana.com
Posted by: Mel
from Chicago Heights IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This model is similar to the Amana I have had for the past 15 years. The only differences are that there is no longer an individual shelf in the freezer for ice cube trays so that means the trays have to lay flat in a drawer and take up much needed space. Also the dividers that are pre-installed for the freezer drawers are very difficult to remove and reset for individual likes/needs. Would have preferred this model to be more like the last one in appearance (not crazy bout the clunky door handles) and functionality. But hey, it is new and it works, so that is what is really important, right?
I would recommend this to a friend!
Written by a customer while visiting amana.com
Posted by: Rosemary
from Canfield, OH
Verified Purchase:Yes
We had to have nthe damper motor replaced within the 1st 2 weeks of the refriderator being delliverd. we have had no issues since. In fact we just had a new Ammana Stainless Steel stove delivered today 9/21/2017
I would recommend this to a friend!
Written by a customer while visiting amana.com
Customer Rating
4
Good value for the price.
on June 18, 2018
Posted by: Begonia
from Pittsburgh, Pa
Gender:Female
[This review was collected as part of a promotion.] Looks and works fine but disappointed it didn't have a can holder or ice cube trays.
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com
Customer Rating
3
Well constructed but lacks storage capacity
on August 18, 2018
Posted by: Jolam50
from Rhode Island
We purchased this refrigerator a few months ago. Size and dimensions were a concern because of existing cabinet configuration. It appears to be solidly constructed compared to others we looked at, but storage capacity in the refirgerator section is lacking. For some strange reason the shelf supports are large and angle downward which restricts containers from being pushed to the back of the shelves and also gets in the way of stacking anything. Insuring shelf strength could have been easily solved by enclosing the glass shelves in metal rather than plastic.The temperature control, which is huge, is front and center when door is opened, obstructing use of the top shelf. This replaced a 25 yr. old top freezer Kitchenaid which was still running like a top. Wanted stainless...have regretted the decision every day since, lol.
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com
Customer Rating
4
Seems nice
on October 21, 2018
Posted by: John321
from Palmer, ma
Gender:Male
[This review was collected as part of a promotion.] I replaced my same model Amana for my new Amana, that alone must say something. like my new one as well although wish it came with ice shelf and trays i
in freezer. Also there are now rubber seals on the two lower drawers as my last one had.
in freezer. Also there are now rubber seals on the two lower drawers as my last one had.
I would recommend this to a friend!
Written by a customer while visiting amana.com
Customer Rating
2
Decline in quality
on January 11, 2019
Posted by: Quaffo
from Holyoke, MA
Gender:Male
[This review was collected as part of a promotion.] We bought one of these nearly twenty years ago, and were so pleased with it that we just replaced it, or so we thought. It looks pretty much the same, & works the same, but it's made of lighter-gauge, easily-dented steel, and the internal storage arrangements are not as well planned & made. Our original Amana is still working in the basement; we're thinking of bringing it back upstairs, and moving this one to storage. A big disappointment.
No, I would not recommend this to a friend.
Response from amana.comBy ALLENAE, Social Care Team , January 17, 2019
Quaffo:
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Amana_Digital@Amana.com, with your name, your user ID, Review ID Number, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Amana_Digital@Amana.com, with your name, your user ID, Review ID Number, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Written by a customer while visiting amana.com