Customer reviews from amana.com
Amana - 18 Cu. Ft. Bottom-Freezer Refrigerator with EasyFreezer Pull-Out Drawer - White
Average customer rating
4.5
(337 Reviews)
Rating breakdown 337 reviews
5 Stars
226
4 Stars
80
3 Stars
18
2 Stars
11
1 Star
2
93%of customers recommend this product.
(
294 out of
317)
Customer Reviews for Amana - 18 Cu. Ft. Bottom-Freezer Refrigerator with EasyFreezer Pull-Out Drawer - White
Customer Rating
2
Nice looking but big problems with door
on September 26, 2014
Posted by: cindy
from San Diego
Verified Purchase:No
I bought this fridge about 2 months ago because it was an attractive replacement for my old white one, and also because Amana has a good name. I liked the idea of having the freezer on the bottom so that the more frequently used food items would be conveniently located on top.
I quickly experienced two problems with the door: first, it swings open very heavily, crashing onto the adjoining tile counter. I have to carefully hold the door when I open it, unlike other fridges I've owned. When I forget to do this, it opens with such force that an opened can of Coke inside knocks over and spills its contents. Also, I had a decorative ceramic plate setting in a wooden plate-holder on top of the fridge; the other day when I absent-mindedly let the door swing open, the plate was knocked to the floor, and it shattered into many pieces. The second problem I've had with the door is that sometimes - but not always - it seals shut tightly, so that to open it, I have to pull the handle really hard - or even use two hands. This happens about one-third of the times, and I can't figure out the cause.
Obviously I need to get a repair person out here, but I've been busy and gone from my home in the daytime. This problem is now #1 on my list!
I quickly experienced two problems with the door: first, it swings open very heavily, crashing onto the adjoining tile counter. I have to carefully hold the door when I open it, unlike other fridges I've owned. When I forget to do this, it opens with such force that an opened can of Coke inside knocks over and spills its contents. Also, I had a decorative ceramic plate setting in a wooden plate-holder on top of the fridge; the other day when I absent-mindedly let the door swing open, the plate was knocked to the floor, and it shattered into many pieces. The second problem I've had with the door is that sometimes - but not always - it seals shut tightly, so that to open it, I have to pull the handle really hard - or even use two hands. This happens about one-third of the times, and I can't figure out the cause.
Obviously I need to get a repair person out here, but I've been busy and gone from my home in the daytime. This problem is now #1 on my list!
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com
Posted by: Jan
from Minnesota
Verified Purchase:Yes
Only bottom freezer fridge we could find in that size to fit in our space. It is the exact same model we had before...only lasted 7 years. This one is smaller on the inside, the vegetable crisper drawers do not seem to fit properly and the two top shelves don't fit properly. I had to force them in so I could have them both at the same height. There is no shelf in the freezer to put ice cube trays like we had in the other one so you have to put the trays in the basket and be careful when you close the drawer so the water does not splash.
No, I would not recommend this to a friend.
Response from amana.comBy October 9, 2017
Thank you for taking the time to write regarding your appliance. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your appliance. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you.
Written by a customer while visiting amana.com
Customer Rating
2
29-inch Wide Bottom-Freezer Refrigerator with EasyFreezer™
on December 17, 2016
Posted by: Should of been more detail
from some where in ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I realize after that I had purchase this refrigerator I should of looked at wide not deep. The holders on the door should be clear or a clear front so you can see inside and look at labels on the jars. It was listed as a 19 cubic but it feels like at times a 17. The door takes more room inside of the refrigerator which I bet you that is less then 17 cubic feet.
No, I would not recommend this to a friend.
Response from amana.comBy October 9, 2017
Hello Should have been more detail:
Thank you for taking the time to write regarding your Amana Refrigerator. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Refrigerator, and we apologize for any inconvenience this concern may cause you. We will forward these on for future consideration.
Thank you,
The Amana Brand Team
Thank you for taking the time to write regarding your Amana Refrigerator. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Refrigerator, and we apologize for any inconvenience this concern may cause you. We will forward these on for future consideration.
Thank you,
The Amana Brand Team
Written by a customer while visiting amana.com
Customer Rating
5
Love it!!
on November 6, 2019
Posted by: Chris29
from Willoughby Ohio
[This review was collected as part of a promotion.] Owned an Amanda with a door bottom freezer previously and wouldn’t have it any other way! Bought This Amanda with the pull out drawer bottom freezer and like it even better... love it!!
I would recommend this to a friend!
Written by a customer while visiting amana.com
Customer Rating
5
Great investment
on January 11, 2020
Posted by: Sdab#1
from Byron Center MI
[This review was collected as part of a promotion.] My 29” Amanda refrigerator w/ bottom freezer replaces my 30 year old Amanda refrigerator! Love the bottom freezer and how much room this refrigerator and freezer both hold. The moveable shelves are very nice.
I would recommend this to a friend!
Written by a customer while visiting amana.com
Customer Rating
5
Perfect for the Two of Us
on May 18, 2020
Posted by: JazzGuy
from Minneapolis, MN
[This review was collected as part of a promotion.] We bought this refrigerator because, in our old age, we were tired of bending down to get our food. (Our old refrigerator was a top freezer.) This new one puts everything that we usually need right at eye level, and well lit. It is just the right size for the two of us.
I would recommend this to a friend!
Written by a customer while visiting amana.com
Customer Rating
4
Love all the door compartments.
on May 12, 2021
Posted by: Gloria59
from Springfield, MA
[This review was collected as part of a promotion.] Not happy with the lack of placement for ice cube holders and trays.
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com
Customer Rating
4
Freezer draw vs door
on May 15, 2024
Posted by: Breddie
[This review was collected as part of a promotion.] I replaced a previously purchased Amana from 2008. Same size with freezer on the bottom but changed to stainless steel. Love how it looks. What I don’t like is that with the drawer there isn’t an ice cube tray suspended shelf and the dividers in the baskets are not removable or adjustable.
Written by a customer while visiting amana.com