Customer reviews from amana.com
Amana - 18 Cu. Ft. Bottom-Freezer Refrigerator with EasyFreezer Pull-Out Drawer - Stainless Steel
Average customer rating
4.5
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
175
4 Stars
65
3 Stars
16
2 Stars
10
1 Star
0
92%of customers recommend this product.
(
229 out of
249)
Customer Reviews for Amana - 18 Cu. Ft. Bottom-Freezer Refrigerator with EasyFreezer Pull-Out Drawer - Stainless Steel
Customer Rating
5
Pull- out drawer bottom freezer
on June 24, 2020
Posted by: Quake
from Noxon, Montana
[This review was collected as part of a promotion.] With a window on one side, a counter end on the other, cabinets above and an island across, we had a specific size need and this refrigerator fits it perfectly.
I would recommend this to a friend!
Written by a customer while visiting amana.com
Customer Rating
5
Great smaller size refrigerator
on July 10, 2020
Posted by: JaneMTM
from Lincoln NE
[This review was collected as part of a promotion.] It was time to replace an older refrigerator but I was limited by the space in my small kitchen. I also did not want an icemaker. This fit the bill. Nice style and space. I have not previously had a bottom freezer so I am liking this very much. My only issues are that it seems noisier than my previous refrigerator and harder to move but I am adjusting to these minor inconveniences.
I would recommend this to a friend!
Written by a customer while visiting amana.com
Customer Rating
4
great size and very bright inside
on January 23, 2021
Posted by: wilder
from Madison WI
[This review was collected as part of a promotion.] Very easy to find everything and no "science projects" lurking somewhere
This is a noisy machine. I have gotten used to it but I was surprised it was so loud.
I would recommend this to a friend!
Written by a customer while visiting amana.com
Posted by: AS from MA
from Western Mass.
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's small, noisy and not very well laid out. The slide out freezer with lower drawer and upper slide out shelf seemed like a good idea but neither is very deep so it's tough to fit food in so that it closes. I do like that gallons of milk fit in the door.
No, I would not recommend this to a friend.
Response from amana.comBy October 9, 2017
Hello AS from MA:
Thank you for taking the time to write regarding your Amana Refrigerator.
Feedback from our customers is an important source of information. We regret
that you are not totally satisfied with your Refrigerator, and we apologize for
any inconvenience this concern may cause you. We will forward these on for
future consideration.
Thank you for taking the time to write regarding your Amana Refrigerator.
Feedback from our customers is an important source of information. We regret
that you are not totally satisfied with your Refrigerator, and we apologize for
any inconvenience this concern may cause you. We will forward these on for
future consideration.
Written by a customer while visiting amana.com
Posted by: none
from 03740
Verified Purchase:Yes
[This review was collected as part of a promotion.] I replaced my very good 24 yr 0ld Amana refrigerator with this smaller model. The quality of the bins and shelves is cheap. The small drawer for cheese and cold cuts does not fit properly and so cheese odors fill refrigerator. I bought it on line and am sorry I did.
No, I would not recommend this to a friend.
Response from amana.comBy October 9, 2017
Dear none:
Thank you for your review.
We would like to inquire further about your review with you.
Please respond back to this email address Amana_Reviews@Amana.com
with your Reviewer ID # 86284744,name, phone number, street address, zip code,
model & serial number, and date of purchase on the appliance.
Thank you for your review.
We would like to inquire further about your review with you.
Please respond back to this email address Amana_Reviews@Amana.com
with your Reviewer ID # 86284744,name, phone number, street address, zip code,
model & serial number, and date of purchase on the appliance.
Written by a customer while visiting amana.com
Customer Rating
2
Nice looking but big problems with door
on September 26, 2014
Posted by: cindy
from San Diego
Verified Purchase:No
I bought this fridge about 2 months ago because it was an attractive replacement for my old white one, and also because Amana has a good name. I liked the idea of having the freezer on the bottom so that the more frequently used food items would be conveniently located on top.
I quickly experienced two problems with the door: first, it swings open very heavily, crashing onto the adjoining tile counter. I have to carefully hold the door when I open it, unlike other fridges I've owned. When I forget to do this, it opens with such force that an opened can of Coke inside knocks over and spills its contents. Also, I had a decorative ceramic plate setting in a wooden plate-holder on top of the fridge; the other day when I absent-mindedly let the door swing open, the plate was knocked to the floor, and it shattered into many pieces. The second problem I've had with the door is that sometimes - but not always - it seals shut tightly, so that to open it, I have to pull the handle really hard - or even use two hands. This happens about one-third of the times, and I can't figure out the cause.
Obviously I need to get a repair person out here, but I've been busy and gone from my home in the daytime. This problem is now #1 on my list!
I quickly experienced two problems with the door: first, it swings open very heavily, crashing onto the adjoining tile counter. I have to carefully hold the door when I open it, unlike other fridges I've owned. When I forget to do this, it opens with such force that an opened can of Coke inside knocks over and spills its contents. Also, I had a decorative ceramic plate setting in a wooden plate-holder on top of the fridge; the other day when I absent-mindedly let the door swing open, the plate was knocked to the floor, and it shattered into many pieces. The second problem I've had with the door is that sometimes - but not always - it seals shut tightly, so that to open it, I have to pull the handle really hard - or even use two hands. This happens about one-third of the times, and I can't figure out the cause.
Obviously I need to get a repair person out here, but I've been busy and gone from my home in the daytime. This problem is now #1 on my list!
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com
Posted by: Jan
from Minnesota
Verified Purchase:Yes
Only bottom freezer fridge we could find in that size to fit in our space. It is the exact same model we had before...only lasted 7 years. This one is smaller on the inside, the vegetable crisper drawers do not seem to fit properly and the two top shelves don't fit properly. I had to force them in so I could have them both at the same height. There is no shelf in the freezer to put ice cube trays like we had in the other one so you have to put the trays in the basket and be careful when you close the drawer so the water does not splash.
No, I would not recommend this to a friend.
Response from amana.comBy October 9, 2017
Thank you for taking the time to write regarding your appliance. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your appliance. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you.
Written by a customer while visiting amana.com
Customer Rating
2
29-inch Wide Bottom-Freezer Refrigerator with EasyFreezer™
on December 17, 2016
Posted by: Should of been more detail
from some where in ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I realize after that I had purchase this refrigerator I should of looked at wide not deep. The holders on the door should be clear or a clear front so you can see inside and look at labels on the jars. It was listed as a 19 cubic but it feels like at times a 17. The door takes more room inside of the refrigerator which I bet you that is less then 17 cubic feet.
No, I would not recommend this to a friend.
Response from amana.comBy October 9, 2017
Hello Should have been more detail:
Thank you for taking the time to write regarding your Amana Refrigerator. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Refrigerator, and we apologize for any inconvenience this concern may cause you. We will forward these on for future consideration.
Thank you,
The Amana Brand Team
Thank you for taking the time to write regarding your Amana Refrigerator. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Refrigerator, and we apologize for any inconvenience this concern may cause you. We will forward these on for future consideration.
Thank you,
The Amana Brand Team
Written by a customer while visiting amana.com