Customer reviews from defender-usa.com
Defender - 16-Channel, 16-Camera Wired 1080p 2TB DVR Surveillance System - Black/White
Average customer rating
4.7
(694 Reviews)
Rating breakdown 694 reviews
5 Stars
505
4 Stars
162
3 Stars
13
2 Stars
6
1 Star
8
97%of customers recommend this product.
(
639 out of
659)
Customer Reviews for Defender - 16-Channel, 16-Camera Wired 1080p 2TB DVR Surveillance System - Black/White
Customer Rating
5
My first security camera system
on March 14, 2018
Posted by: Jeffreymd
from Tuscumbia, AL
Gender:Male
Length of ownership:1 week
Wow, easy set up. The most time consuming part was running the wires in my attic. We're extremely happy with our Defender Security System. We highly recommend them.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product
on March 14, 2018
Posted by: Tree2001
from New Orleans
Gender:Male
Length of ownership:1 week
I bought this unit I’m in the military and I’m able to view my property while I’m deployed. Thank you defender for such a great product.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great camera system
on March 15, 2018
Posted by: Tree
from New orleans
Gender:Male
Length of ownership:1 week
This is a great camera system easy install great resolution
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent product
on March 15, 2018
Posted by: Melvin
from Irvington NJ
Gender:Male
Length of ownership:6 months
I bought this unit 7 months ago and I am very pleased. It has already paid for itself. They also have great customer service, I was helped by Darrielle with great tech support thanks again.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Defender HD1T8
on March 15, 2018
Posted by: Sumrbum
from Florida
Gender:Female
Length of ownership:1 month
I bought this 3 weeks ago...worked great..then the Dvr had no hdmi out put...Daniela was such great help on getting a new dvr shipped out....kudos to her
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
3
Decent deal, good way to help protect your home or
on March 16, 2018
Posted by: Stan767
from Tennessee
Gender:Male
Length of ownership:1 month
I will base my rating of average on all factors, one being price. This is an older deign and complex and not user friendly or intuitive at all. There are much newer-age easier to use systems out there now-a-days. But the price is fairly cheap if you have some technical skills and time to tinker with it. The company doesn't provide a hotline, only email m-f day time hours. Don't expect much help from them, but the system can be figured out.
I think it's a fair system for the price. Would love to have a newer style camera system that won't false alarm as much. Rain and snow will set it off.
IF YOU WANT TO DO PUSH-NOTIFICATIONS, i would not get this or else you will get hammered with emails...unless you're ok with that. I am ok with not using that feature.
There are newer style cameras that will not false alarm with moving tree branches or snow and rain. Just expect to pay twice as much.
The one thing that bothers me the most is the complex setup and lack of a company hotline.
Also, the app is not very good. It functions, but it's slow and cumbersome.
I think it's a fair system for the price. Would love to have a newer style camera system that won't false alarm as much. Rain and snow will set it off.
IF YOU WANT TO DO PUSH-NOTIFICATIONS, i would not get this or else you will get hammered with emails...unless you're ok with that. I am ok with not using that feature.
There are newer style cameras that will not false alarm with moving tree branches or snow and rain. Just expect to pay twice as much.
The one thing that bothers me the most is the complex setup and lack of a company hotline.
Also, the app is not very good. It functions, but it's slow and cumbersome.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Cameras
on March 18, 2018
Posted by: Tallywack
from lawton,ok
Gender:Female
Length of ownership:1 week
I did a lot of looking for a Camera an Dvr system.
The HD 1080p was just want I needed. Easy to hook up an awesome video feed.
The HD 1080p was just want I needed. Easy to hook up an awesome video feed.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
on March 18, 2018
Posted by: kartmom
from MI
Gender:Female
Length of ownership:1 week
Just installed, seems to be working good and downloaded the app
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com