Customer reviews from defender-usa.com
Defender - 16-Channel, 8-Camera Wired 1080p 2TB DVR Surveillance System - Black/White
Average customer rating
4.7
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
571
4 Stars
185
3 Stars
14
2 Stars
6
1 Star
9
97%of customers recommend this product.
(
726 out of
747)
Customer Reviews for Defender - 16-Channel, 8-Camera Wired 1080p 2TB DVR Surveillance System - Black/White
Customer Rating
4
Defender replaced SVAT
on October 19, 2016
Posted by: Defenderworks
Length of ownership:1 week
I had a SVAT system for several years and pleased with it. However, I could not access it with my Android smartphone. I have replaced it with the new Defender and it is very similar so it was easy to install. I now see my cameras via my Android. Unfortunately the DVR was making an irritating humming noise. Customer service was very helpful in immediately replacing the DVR under warranty. I am very pleased so far with Candace and the rest of the CWD team. On the down side, I was considering installing a PTZ camera as it is an option with the Defender. However, CWD does not provide a proven PTZ camera that works with the Defender. I will next investigate the use of Static IP which I was using with my SVAT. I am hopefully that this will be just as easy.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great all around system!!!
on October 19, 2016
Posted by: lebouef25
from Youngsville, LA, United States
Gender:Male
Length of ownership:1 month
Searched for a while and finally settled on this system.. It is easy to install and setup, and very user friendly
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good product and support after the sale.
on October 21, 2016
Posted by: MR Hamilton
from Saginaw Michigan
Gender:Male
Length of ownership:6 months
I bought this item last year and had a receiver fail about two weeks a go they handled it fast and replaced it with a new receiver and my customer was back up and running
with a minimum of down time.
with a minimum of down time.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Nice Camera Resolution
on October 22, 2016
Posted by: jim20
from Mount Dora, FL
Gender:Male
Length of ownership:1 month
Have 4 cameras on my 8 camera DVR. Going to buy 4 more. Great resolution and detail
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to install
on October 23, 2016
Posted by: JDabunaameh
from Alabama, United States
Gender:Male
Length of ownership:1 month
I bought this system.and couldn't be more happy
Easy to install and crystal clear picture
Easy to install and crystal clear picture
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent product. great and excellent support
on October 25, 2016
Posted by: CaptNorm
from Mathews County, VA, United States
Gender:Male
Length of ownership:1 year or longer
I purchased this product in Sept, 2015 as a replacement for another system that kept failing. I have all 8 cameras setup and active 24/7. 3 are indoors and 5 outside.
One camera is approx. 100+ feet from the house overlooking my dock. This system gives me live viewing access from anywhere in the world through my IPAD or IPHONE. I highly recommend it for anyone looking for home surveillance. No monthly fees no extra costs. Their Tech support is outstanding. After a year I had to replace my cable modem causing remote access to stop. I sent a support request in and within an hour, Michel, called me and walked me through resetting my router to allow remote access to work again. I can't say enough good things about Michel or the Defender system.
One camera is approx. 100+ feet from the house overlooking my dock. This system gives me live viewing access from anywhere in the world through my IPAD or IPHONE. I highly recommend it for anyone looking for home surveillance. No monthly fees no extra costs. Their Tech support is outstanding. After a year I had to replace my cable modem causing remote access to stop. I sent a support request in and within an hour, Michel, called me and walked me through resetting my router to allow remote access to work again. I can't say enough good things about Michel or the Defender system.
Sincerely,
Capt. Norm Sklar
Capt. Norm Sklar
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Quality
on October 26, 2016
Posted by: Evan5593
Gender:Male
Length of ownership:1 week
I received the cameras a few days ago, and they look great. We are able to clearly see what is going on at our business
Written by a customer while visiting defender-usa.com
Customer Rating
5
Awesome picture
on October 26, 2016
Posted by: Snuffy
from Bradner, OH, United States
Gender:Male
Length of ownership:1 month
The Defender was easy to install and has an excellent picture. Still going through the manual to see what else i can do with this system!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com