Customer reviews from defender-usa.com
Defender - 8-Channel, 4-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Average customer rating
4.7
(694 Reviews)
Rating breakdown 694 reviews
5 Stars
505
4 Stars
162
3 Stars
13
2 Stars
6
1 Star
8
97%of customers recommend this product.
(
639 out of
659)
Customer Reviews for Defender - 8-Channel, 4-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Customer Rating
5
Very sharp video quality!
on December 8, 2016
Posted by: JohnCinKY
from Lexington, KY, United States
Gender:Male
Length of ownership:1 week
I just finished installing this system, to replace a security camera system I had installed around 3 years ago. This HD system blows the doors off our old one! The video is very sharp, and the cameras give a very wide field of view. The installation was fairly straightforward, although a certain amount of handyman and computer skills help make this job go more smoothly. Had one damaged camera cable, a quick chat with their support staff got a new one quickly on it's way. I am very happy with the video recording capability of this unit, and the responsiveness of their support staff. I did my homework before purchasing this unit, and I feel like this unit had the right balance of price versus performance for home use.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent upgrade from SN501.
on December 8, 2016
Posted by: alderaanman
from Mississippi, United States
Gender:Male
Length of ownership:1 week
This is my 2nd Defender Camera Security System. My first one was the SN501-16CH-007 16-Channel (bought back in 2010). I decided I wanted to upgrade to HD. Wow!!! What a difference the new system makes. The interface is also much better than the SN501. My only complaint is this unit only comes with a 1TB hard drive. Similar other name brand systems come with at least 2TB. My old system had a 500GB hard drive, so at least the storage has doubled.
The setup was super easy. Of course I used the same cables from my old system, so I didn't have to run cables. I just installed the new cameras in place of the old ones.
I liked my old system. I LOVE this one. I would recommend this system to anyone wanting an affordable system that looks great.
Written by a customer while visiting defender-usa.com
Customer Rating
4
love the picture quality
on December 8, 2016
Posted by: pawpaw
from flint tx
Gender:Male
Length of ownership:1 week
it was very easy to set up and the picture is very clear and larger than my last system
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on December 9, 2016
Posted by: Klaude
from Rouyn-Noranda
Gender:Female
Hello, thanks to Donna for really good service and help with the order.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent Product
on December 10, 2016
Posted by: Spud
from Edson, AB, Canada
Gender:Male
Length of ownership:1 week
I just upgraded from the Defender 4 channel to the new HD 1080 8 ch system was impressed with old system Wanted more coverage & am very impressed with new lots of features, good quality video as it is now -30'outside now & system working excellent Donna from CWD Canada has been excellent in helping me purchase & answering all my questions about the system Kuddos to u people
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
GREAT FUNCTION AND EASY TO USE
on December 12, 2016
Posted by: Sven Goran
from Wisconsin
Gender:Male
Length of ownership:1 week
The DVR and cameras work well and are very easy to use. Would definitely recommend. Minus one star for the difficult return policy. Order and 8 channel DVR and received a 4 channel.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Technology Updated
on December 12, 2016
Posted by: Mark62
from Burlington, Ontario, Canada
Length of ownership:1 year or longer
I had a previous Defender Security system set up at the cottage. It was easy to use, set up and view from home, until the internet provider changed my ip address after I'd get a power outage. Now, with the new system and the new account, as well as being HD, I am happier than before.
Candace was a great help in confirming all my queries. She was able to forward my call to the internet specialist and he was able to confirm that this system will meet my needs. HD cameras are a bonus to this....... I'll still keep my old system and will set it up at home where ip addresses don't change as often......
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy setup
on December 12, 2016
Posted by: Poodle
from Greers Ferry, AR, United States
Gender:Male
Length of ownership:1 month
Just installed these in our office and works great. Clear video
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com