Customer reviews from defender-usa.com
Defender - 8-Channel, 4-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Average customer rating
4.7
(694 Reviews)
Rating breakdown 694 reviews
5 Stars
505
4 Stars
162
3 Stars
13
2 Stars
6
1 Star
8
97%of customers recommend this product.
(
639 out of
659)
Customer Reviews for Defender - 8-Channel, 4-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Customer Rating
5
Great product
on July 9, 2017
Posted by: Hayden
from Toronto, ON, Canada
Gender:Male
Length of ownership:1 month
Just finished installing 5 of the 8 cameras and connected them to the system. the HD quality is amazing and crystal clear, just amazing! The night vision is also extremely clear. There is minimal lag between the cameras and the app. My only issue is the APP for android needs a heavy overhaul. It does crash often and sometimes the cameras don't show up, even though I see them on my computer monitor. The fix is easy but overall I highly recommend this product for the price and number of cameras.
Also you can swap out the hard drive for up to 8TB which is awesome.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Value packed security system
on July 10, 2017
Posted by: 3pete
from Chicago, IL
Gender:Male
Length of ownership:1 week
We purchased this system because of the good reviews and it was in our price range. This is our first system and we had a recent robbery, so we were looking for something quick. Works well once it's hooked up. Worst part is installing / concealing the camera wiring, but we expected that. The included HDMI and RJ45 cables are about 3 feet long each, and were not enough for our installation in order to reach both the monitor and the router. The remote viewing app is working on my android phone, but I haven't been able to get a camera view on my ipad.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great product
on July 12, 2017
Posted by: Customer in Kansas
from Kansas
Length of ownership:1 month
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Very easy set up!
on July 12, 2017
Posted by: Tyler
from Davie, FL, United States
Gender:Male
Length of ownership:1 week
I purchased my system online, received everything on time with everything you need to set up the system yourself. If you can match colors, you've got it! DIY saved me cash not having to pay someone to do it for me. I did make a couple of mistakes linkining my app to my system. I had a very helpful customer service person who corrected everything. Now My Bonsai Shoppe is under surveliance by the Defender. Tyler
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
quality product
on July 13, 2017
Posted by: cleroy
from linclon, de
Gender:Male
Length of ownership:1 month
easy plug and play, should have bought this system 1st
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Clear Picture!
on July 14, 2017
Posted by: Caramel
from New Orleans, LA, United States
Length of ownership:1 week
I picked up my Defender HD on yesterday and had it installed today. Installation was easy. Connecting to the internet and my android was simple. The cameras have clear picture. I'm a satisfied customer so far. By the way this is my first security system and the positive reviews helped me select Defender.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
As Expected with One Exception
on July 15, 2017
Posted by: Tulsa Homeowner
from Tulsa, OK
Gender:Male
Length of ownership:1 month
I purchased my system less than a month ago and installed according to the instructions provided and with advice from my company's network vendor. The entire process went very smoothly and we are satisfied with the video quality and the DVR features.Some of the DVR operation instructions could be improved in terms of clarity and completeness but not a deal breaker. The improvement that is needed is with the mobile app and the ability of the app and/or unit to remain connected. I was able to view live and recorded video for a brief period when I first installed the app but since then I have had nothing but trouble with the connection. Again, if these two areas are improved then no doubt I would give 5 stars. PLEASE invest in development of the App as I assume this is how most owners want to use their system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
great cameras,
on July 24, 2017
Posted by: fishibm
from Gretna, LA, United States
Gender:Male
Length of ownership:1 week
cameras and dvr easy to install, hot to happy with windows view software. will not work with edge or firefox
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com