Customer reviews from defender-usa.com
Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Average customer rating
4.7
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
571
4 Stars
185
3 Stars
14
2 Stars
6
1 Star
9
97%of customers recommend this product.
(
726 out of
747)
Customer Reviews for Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Customer Rating
5
great cameras
on November 28, 2016
Posted by: peterCANADA1969
from Toronto, ON, Canada
Gender:Male
Length of ownership:1 month
i just installed the system. it was easy to do and the video/picture quality is great
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system for the money
on November 29, 2016
Posted by: Jaybird
from Pittsburgh, PA, United States
Gender:Male
Length of ownership:1 month
This is the second defender system I have used. The first system lasted about 7 years and decided to upgrade to a HD system. This unit was easy to set up and to use remotely. The picture is amazingly clear even on standard viewing. Whitney placed my order and answered every question I asked while ordering this system. I recommend everyone who is looking for a camera system to buy a Defender unit.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Simple set up and clear images
on November 29, 2016
Posted by: Jackie738
from Cincinnati, OH, United States
Gender:Male
Length of ownership:1 month
I ordered this system online and had free shipping. Received it within two days I installed the cameras which was very simple to do just plug and play. Very easy to set up and nice crisp clear pictures on the cameras. Night vision works suprisingly well. I received them on Wednesday and on Thursday afternoon Michel called from customer service and made sure I received the system and asked if I had any questions about the cameras or settings and if I needed any extra wire extensions or accessories.i am very pleased with the quality of the camera system and clarity and simple set up for a non computer person that I am. Very pleased with customer service and would recommend this system to anyone looking for good image quality.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent Product
on December 6, 2016
Posted by: Davi
from CT, United States
Gender:Male
Length of ownership:1 month
I installed the cameras myself running wiring from the attic to the basement and then to the dvr on the first floor with little difficulty. The product provides clear crisp live and recorded videos that have an auto override recording feature occurring every 6 days. The customer service with Donna and Sarah is also excellent. They helped with the selection of the product and were able to answer technical questions. I had to buy two additional 60 foot lengths of high definition camera wires which surprisingly increased the cost of the package by 25%. The $10.00 shipping fee didn't help. Also I found that an additional purchase of a high definition monitor was beneficial because my laptop or TV initially would not allow the installation wizard to function. I am in the process of purchasing another camera and dvr set as a gift.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Very sharp video quality!
on December 8, 2016
Posted by: JohnCinKY
from Lexington, KY, United States
Gender:Male
Length of ownership:1 week
I just finished installing this system, to replace a security camera system I had installed around 3 years ago. This HD system blows the doors off our old one! The video is very sharp, and the cameras give a very wide field of view. The installation was fairly straightforward, although a certain amount of handyman and computer skills help make this job go more smoothly. Had one damaged camera cable, a quick chat with their support staff got a new one quickly on it's way. I am very happy with the video recording capability of this unit, and the responsiveness of their support staff. I did my homework before purchasing this unit, and I feel like this unit had the right balance of price versus performance for home use.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent upgrade from SN501.
on December 8, 2016
Posted by: alderaanman
from Mississippi, United States
Gender:Male
Length of ownership:1 week
This is my 2nd Defender Camera Security System. My first one was the SN501-16CH-007 16-Channel (bought back in 2010). I decided I wanted to upgrade to HD. Wow!!! What a difference the new system makes. The interface is also much better than the SN501. My only complaint is this unit only comes with a 1TB hard drive. Similar other name brand systems come with at least 2TB. My old system had a 500GB hard drive, so at least the storage has doubled.
The setup was super easy. Of course I used the same cables from my old system, so I didn't have to run cables. I just installed the new cameras in place of the old ones.
I liked my old system. I LOVE this one. I would recommend this system to anyone wanting an affordable system that looks great.
Written by a customer while visiting defender-usa.com
Customer Rating
4
love the picture quality
on December 8, 2016
Posted by: pawpaw
from flint tx
Gender:Male
Length of ownership:1 week
it was very easy to set up and the picture is very clear and larger than my last system
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on December 9, 2016
Posted by: Klaude
from Rouyn-Noranda
Gender:Female
Hello, thanks to Donna for really good service and help with the order.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com