Customer reviews from defender-usa.com
Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Average customer rating
4.7
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
571
4 Stars
185
3 Stars
14
2 Stars
6
1 Star
9
97%of customers recommend this product.
(
726 out of
747)
Customer Reviews for Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Customer Rating
4
System was easy to setup and good quality picture
on June 9, 2018
Posted by: Roush 10
from Gresham WI
Gender:Male
Length of ownership:1 week
I liked how easy it was to setup and the picture is great. It serves my needs for a security system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
I get it for Christmas at Amazon
on June 11, 2018
Posted by: evere
from Keysville Va.
Length of ownership:6 months
It must have been set up with a password before I got it ,I didn't have a password and the 1 2 3 4 5 6 didn't work so I can't back it up and look at it so I just don't have nothing ,there was no paper works come with it
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Customer Service
on June 12, 2018
Posted by: jlwm
from Memphis, TN
Length of ownership:1 year or longer
I bought my cameras and DVR a year ago and had a problem with a couple of my cameras. Darielle was very helpful on the live chat, and while I have not yet had the opportunity to use the troubleshooting advice provided, at Darielle's direction, I will return via email to investigate further options if I am not able to resolve my issue. This time and attention is greatly appreciated!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great customer support
on June 12, 2018
Posted by: Double J
from Palm Harbor
Gender:Male
Length of ownership:1 week
I bought this system based on my poor experience with cheaper systems. The videos are so clear and the phone ap is so much better than myeye. I thought it was easy to set up...no port forwarding...yeah!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Customer Service
on June 13, 2018
Posted by: Dottie1
from Finleyville,Pa
Gender:Female
Length of ownership:1 year or longer
Easy to install, just wish manual came in box but we did get it working. One year later when I had no pictures I contacted customer service and Darrielle was stuck with me...she was very helpful she walked me thru all my options as to what the problem could be, she finally figured out my problem and help me resolve the issue. Thank you Darrielle!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Best systems I could find.
on June 13, 2018
Posted by: Thomas 76
from Glendale, Arizona
Gender:Male
Length of ownership:1 year or longer
I purchased two of these units and getting them both set up was easy. I also like it as I have four cameras from a different manufacturer and they work almost as good as Defenders. All are 1080P bullet cameras.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
could be better
on June 16, 2018
Posted by: wrightinspector
from Maricopa
Gender:Male
Length of ownership:1 month
Easy to install and setup, nice picture quality. Phone app does not always connect. If you want to view on a computer monitor, it needs its own dedicated monitor. For web connection it only supports internet explorer (obsolete) which I tried installing and still no luck. Everyone is using Edge or Chrome and it wont work with those. I have a dual monitor set up on my desk and I had to unplug one just for the DVR.
The DVR fills up in 3 days with continuous record. I set up all the cameras for motion detect and the motion sensor has a very narrow field and does not record half the activity in the room
The DVR fills up in 3 days with continuous record. I set up all the cameras for motion detect and the motion sensor has a very narrow field and does not record half the activity in the room
No, I would not recommend this to a friend.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Awesome Quality and Great Price
on June 16, 2018
Posted by: Wayne S
from Sydney N. S.
Gender:Male
Length of ownership:1 week
I just recently bought this system and I have to say , I’m very impressed. Cameras and DVR are are small and sleek. Cameras show a better view of my property then I was expecting and the picture is awesome. Set up was simple and very easy. I researched a lot of systems and this one is the very best value out there. Thanks Defender for a great product and giving me peace of mind when I’m not at the cottage.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com