Customer reviews from defender-usa.com
Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Average customer rating
4.7
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
571
4 Stars
185
3 Stars
14
2 Stars
6
1 Star
9
97%of customers recommend this product.
(
726 out of
747)
Customer Reviews for Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Customer Rating
3
Terrible Support Hours
on September 28, 2017
Posted by: brasok
from Ontario, Canada
Gender:Female
Length of ownership:3 months
Repeated issues using the app - tech support is only available M-F until 5pm very inconvenient to have email responded to within 7 hours - easy to install, camera quality ok.
Written by a customer while visiting defender-usa.com
Customer Rating
5
Ease of installation
on September 28, 2017
Posted by: Captain Kirk
from Georgia, United States
Gender:Male
Length of ownership:1 month
Purchase this 2nd system a few weeks ago. Setup was a snap.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Very Nice Product, Happy with Purchase
on September 28, 2017
Posted by: Sanderella
from Stamford, CT, United States
Gender:Female
Length of ownership:1 week
I am glad I purchased this product. Installation was relatively easy when using the step by step videos at Defender-usa.com (one small installation basics page was included in the package, but definitely not enough information). All needed cords were included. Camera power cords were surprisingly long enough, but ethernet and HDMI cords for the DVR were barely long enough especially for a wall mounted TV. Account set up on the TV was simple, but online, not simple. The main difficulty was Defender does NOT support the Google Chrome browser. This is all I use and very annoying the tech department hasn't worked this out yet. I've uploaded the mobile app and it seems to work well, but trying to login using safari (which is supported) on a mobile device does not work at all. I've reported this, so hopefully the company will correct it quickly. All in all, we are happy with the camera system and would recommend it to any business or residence.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
EXCELLENT PRODUCT
on September 29, 2017
Posted by: gian1969
from Brampton, ON, Canada
Gender:Male
Length of ownership:1 month
We got these cameras and we as a family are so amazed with the night vision. It detects even little fly.
Simply amazing!!
Simply amazing!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy
on September 30, 2017
Posted by: High P
Length of ownership:1 month
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Picture Perfect!
on October 1, 2017
Posted by: msmarie
from Ohio, United States
Gender:Female
Length of ownership:1 week
We bought this a few weeks ago and so far we're pleased with our purchase.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
The ease of operation
on October 3, 2017
Posted by: afarisa
from Little Rock, AR, United States
Gender:Male
Length of ownership:1 week
I purchase this 8 camera set up so glad that I did enough cameras to go where I need coverage easy to install and easy to operate the picture quality is great. Now I have A peace of mind knowing that I have eyes all around my property with the ease of sitting in my front room. So glad I got them..
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
This camera set is great
on October 4, 2017
Posted by: W0289292
from Louisiana, United States
Length of ownership:1 week
This is a great system to have. I purchased this system to replace my old one. The install was very easy and I didn't run into any problems. I enjoy looking at the HD quality picture compared to my old cameras.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com