Customer reviews from defender-usa.com
Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Average customer rating
4.7
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
571
4 Stars
185
3 Stars
14
2 Stars
6
1 Star
9
97%of customers recommend this product.
(
726 out of
747)
Customer Reviews for Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Customer Rating
5
Replacing older Defender model with this one
on February 24, 2017
Posted by: lynhood
from Conway, AR, United States
Gender:Female
Length of ownership:1 week
Due to family issues, we have not yet installed this unit. But, we know it will be more efficient, since it is digital and the current one is not. We are very excited about our purchase! Customer service is A+, and that's why we came back to Defender!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Phenomenal Defender Security System
on February 24, 2017
Posted by: Nottambulo
from Rock Hill SC
Gender:Female
Length of ownership:1 week
I recently bought the Defender HD 1080P with 4 Dome Cameras, which was to replace a previous purchase of a security system from a different company which did not work at all. The Defender is everything that states it is, with a quick and easy set up. The night vision out beats all other brands, this is extremely clear at night even in total darkness. This system is phenomenal. The day time viewing is also very clear and crisp. The DVR is fantastic, allowing you to go back, view, snap a picture, clip a segment in a recording or back up a recording to a flash drive.
The Defender adds more to their system than other brands that I have seen and/or tried. Another very important feature with the said product is that the Company for Defender is extremely kind and helpful when you make a call to them. I had just gotten off the phone with Candace, who was extremely professional and sweet. I had called to inquire about manuals for the said unit since nothing was in the box when I bought the product. She was so nice to say she will mail me the manuals not only as a convenience but to help out with the product. I truly recommend not only this brand but the company for anyone needing and/or wanting a security system that stands up well 24-hours a day.
The Defender adds more to their system than other brands that I have seen and/or tried. Another very important feature with the said product is that the Company for Defender is extremely kind and helpful when you make a call to them. I had just gotten off the phone with Candace, who was extremely professional and sweet. I had called to inquire about manuals for the said unit since nothing was in the box when I bought the product. She was so nice to say she will mail me the manuals not only as a convenience but to help out with the product. I truly recommend not only this brand but the company for anyone needing and/or wanting a security system that stands up well 24-hours a day.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
NICE LOOKING HARDWARE, GREAT FEATURES!!!
on February 24, 2017
Posted by: SLICK RICK
from SOUTH OZONE PARK, NY
Gender:Female
Length of ownership:3 months
I BOUGHT THIS DEFENDER SURVEILLANCE CAMERA HD SYSTEM IN NOVEMBER, 2016. AND, I HAVE NO REGRETS. THE SYSTEM IS EXCELLENT!!!
THE PICTURE QUALITY IS GREAT IN THE DAY...IN THE NIGHT, CRISP AND CLEAR. RECORDING AND PLAYBACK IS AS EASY AS 123. THE REMOTE VIEWING FROM MY PHONE AND COMPUTER...ESPECIALLY, FROM MY PHONE WHEN I AM AWAY FROM HOME GIVES ME A SENSE OF SECURITY. I FIND THIS DEFENDER SYSTEM TO BE AN OVERALL 5 STAR EQUIPMENT. THE SERVICE CONTACTS FROM DEFENDER TEAM MEMBERS: CANDANCE AND DONNA ARE SUPERB...!!!
THE PICTURE QUALITY IS GREAT IN THE DAY...IN THE NIGHT, CRISP AND CLEAR. RECORDING AND PLAYBACK IS AS EASY AS 123. THE REMOTE VIEWING FROM MY PHONE AND COMPUTER...ESPECIALLY, FROM MY PHONE WHEN I AM AWAY FROM HOME GIVES ME A SENSE OF SECURITY. I FIND THIS DEFENDER SYSTEM TO BE AN OVERALL 5 STAR EQUIPMENT. THE SERVICE CONTACTS FROM DEFENDER TEAM MEMBERS: CANDANCE AND DONNA ARE SUPERB...!!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Happy camper!
on February 25, 2017
Posted by: Mr atc
from Nashville, TN, United States
Gender:Male
Length of ownership:1 week
I purchased this system to upgrade a prior defender system we've had for about 6 years. I debated purchasing a different brand but since I was familiar with how my system works, I stuck with defender. The system was very easy to setup. Much easier than the prior system. I did however have to run all new cables as the HD ones are different. That was the only pain.
The sales lady I spoke with when making the purchase said their were instructional videos on YouTube for the HD system but all I could find were ones for the older systems. It would be helpful if there were specific videos online or included about every detail with the system. I have been able to figure out most of what I need to know but only because I had a prior system.
I love the fact I can view it from my phone 24/7. I've had it up and running for about a week now and love it.
The sales lady I spoke with when making the purchase said their were instructional videos on YouTube for the HD system but all I could find were ones for the older systems. It would be helpful if there were specific videos online or included about every detail with the system. I have been able to figure out most of what I need to know but only because I had a prior system.
I love the fact I can view it from my phone 24/7. I've had it up and running for about a week now and love it.
Written by a customer while visiting defender-usa.com
Customer Rating
5
So Happy!!!
on February 25, 2017
Posted by: Jay79
from Fountain, CO, United States
Gender:Male
Length of ownership:1 week
This was a replacement for a other brand system that died. I can't believe how clear the HD picture is both day and night. I just finished installing all 8 cameras under the eaves of our home. The most time consuming part of it was running the wires through the attic, but that's to be expected. I love the zoom feature in this dvr. just draw a box and it will zoom in that area. Also this system actually will stream to the app unlike my old system. Defender makes an awesome product, will totally recommend it to my neighbors.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
great system
on February 25, 2017
Posted by: tico506
from Anna, TX, United States
Gender:Male
Length of ownership:1 week
I was looking for a new system with 8 cameras including 4 dome ones and came across this system, im very pleased with it especially with the easy to connect to the remote app on my phone, will recommend to anyone
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Nice unit or the money.
on February 26, 2017
Posted by: Bob50
from Baltimore County, MD, United States
Gender:Male
Length of ownership:1 month
I bought this unit in Jan. 17. Just installed it and it works very well. The set up was easy and installation was true to the printed manual.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Quality product
on February 27, 2017
Posted by: 20paisley12
from Lorena, TX, United States
Gender:Female
Length of ownership:1 month
Exceptionally easy installation. Just plug in and go. Great picture quality. Just what was needed.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com