Customer reviews from defender-usa.com
Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Average customer rating
4.7
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
571
4 Stars
185
3 Stars
14
2 Stars
6
1 Star
9
97%of customers recommend this product.
(
726 out of
747)
Customer Reviews for Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Customer Rating
4
Nice system
on January 5, 2017
Posted by: PFBU
from Des Moines, IA, United States
Gender:Male
Length of ownership:1 month
I have had system since first part of December and just got 4 of my 8 cameras install this week. Has lots of features that I'm still trying to figure out.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
3
Disappointing long distance viewing.
on January 6, 2017
Posted by: Corrections
from Indiana, United States
Gender:Male
Length of ownership:1 month
Purchased for viewing of my home while on travel approx. 950 miles away. Experienced very very slow play back on laptop and wasn't able to view HD at all while in play back. IPhone is useless for play back while traveling . I was however able to view the live streaming with no problems on both laptop and IPhone. There is an alarm or motion alert when transitioning from day to night vision and vise verse. Instructions state not to record and also use motion detecting at same time however I found no problems with doing so. While sitting approx. 12ft from DVR in my home everything works correctly and at an acceptable speed. The temperature here has fallen to 7 degrees at night and the outside camera works fine but the motion detecting is reduced or delayed greatly. Had problems setting up the DVR using Windows 10.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Quality, Easy To Use
on January 7, 2017
Posted by: camera guy
from Buffalo, NY, United States
Gender:Male
Length of ownership:1 week
I replaced my older uni with this HD one and the quality is amazing. I would recommed getting your system its own monitor. The lag over the internet really makes the picture quality poor if you are streaming it online.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Features and Good Value - Easy To Set Up
on January 8, 2017
Posted by: Techno13
from New Jersey, United States
Length of ownership:1 month
This is my first purchase of a camera security system and I bought the Defender HD1T8D4 online from BestBuy on 11/28/16 and received it within 4 days.
I too was skeptical at how good the online reviews were on the Defender website, but I must admit, I’ve been pleased so far. I tested the system in a single room prior to fishing cable through walls, floors and ceilings (a given for any brand of wired security system). Over the next few months, I will be running the cables. Physically hooking up the connections to the DVR unit was easy. One needs some degree of computer familiarity to understand the software, but by reading through the well-organized user manual and playing around with the settings, it starts to become intuitive. I feel the software is as simple as can be considering all the associated numerous options, features and settings. Their customer/technical service is supreme – submission of an online question triggers a case number email confirmation. The main reason I selected the Defender system was because of all the positive reviews of their customer/technical support and so far, this has been substantiated.
I too was skeptical at how good the online reviews were on the Defender website, but I must admit, I’ve been pleased so far. I tested the system in a single room prior to fishing cable through walls, floors and ceilings (a given for any brand of wired security system). Over the next few months, I will be running the cables. Physically hooking up the connections to the DVR unit was easy. One needs some degree of computer familiarity to understand the software, but by reading through the well-organized user manual and playing around with the settings, it starts to become intuitive. I feel the software is as simple as can be considering all the associated numerous options, features and settings. Their customer/technical service is supreme – submission of an online question triggers a case number email confirmation. The main reason I selected the Defender system was because of all the positive reviews of their customer/technical support and so far, this has been substantiated.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great System!
on January 11, 2017
Posted by: jamesb
from Harrisburg, IL, United States
Just purchased this system. Very easy to set up. Had it installed in about 3 hours. Highly recommend it!
Spoke to Candace before purchasing. She was very helpful in determining which system to purchase.
Spoke to Candace before purchasing. She was very helpful in determining which system to purchase.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
HD2T16B8
on January 12, 2017
Posted by: MTL1111
from San Antonio, TX, United States
Gender:Male
Length of ownership:1 week
EASY SETUP AND OPERATION IS GREAT. I WOULD RECOMMEND THIS PRODUCT.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Better picture than I thought it would have.
on January 12, 2017
Posted by: Waybud
from Fenton, MO, United States
Gender:Male
Length of ownership:1 month
Setup was easy. I view on my 36 inch tv at the cabin. I can even blow up photo and read license plates very easy. Night vision is great. So far, so good. I've only had it running for a few days. Very pleased so far.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system and customer support
on January 13, 2017
Posted by: Fostercj
from Port Orchard, WA, United States
Gender:Male
Length of ownership:1 month
The camera system works great, very easy to setup. Can easily be handled as DIY. and the customer service representatives are very informative and really help if needed.Just call and they will answer all your questions. Candace and Donna thank you for the follow up also. Will buy from them again if needed on the future.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com