Customer reviews from defender-usa.com
Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Average customer rating
4.7
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
571
4 Stars
185
3 Stars
14
2 Stars
6
1 Star
9
97%of customers recommend this product.
(
726 out of
747)
Customer Reviews for Defender - 8-Channel, 8-Camera Wired 1080p 1TB DVR Surveillance System - Black/White
Customer Rating
4
Very good video Display, great features!
on December 18, 2016
Posted by: catbin
from St. Louis County, MO, United States
Gender:Female
Length of ownership:1 month
I brought this system about a month ago, I like the clear picture and the features , I don't have a technical background, but my installer found it was an easy setup with the color code. Thanks to Candance and Donna for the helpful assistance with my questions in sales and parts. Tech support very helpful when needed.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
very easy to setup and use!!
on December 19, 2016
Posted by: coryyeack
from Lebanon, OR, United States
Gender:Male
Length of ownership:1 month
we have had this system for over a month now and we have not been disappointed! we love it and will be getting more cameras! I highly recommend this company to anyone!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great CCTV System
on December 19, 2016
Posted by: Kiet
from Hamilton, ON, Canada
Gender:Male
Length of ownership:1 week
I bought the Defender HD 1080P camera and it was a easy setup with no hassles. I can view everything in my house through my phone remotely while I'm out and I know that my home is safe!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Setup was supper simple.
on December 20, 2016
Posted by: TonyG
from Lucas, Tex, United States
Gender:Male
Length of ownership:1 month
I bought this system over some of the others was because I wanted constant recording and didn't want to pay an online service to hold my recordings. I'm glad I did. The system was supper easy to install and configure. I was up and running within 15 min. The system automatically connected to the internet so I could view over the web and I didn't need to make any router changes.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Remote doesn't work great but system works great
on December 21, 2016
Posted by: David K
from Los Angeles, CA, United States
Gender:Male
Length of ownership:1 week
I reviewed this last night and gave it a poor rating due to the usage while using the remote control. I walked through problem with customer service and they told me to use the mouse and not use the remote for what I was doing and issue was resolved. I wish they had a phone number listed on website for customer support but they did call back the following morning and easily fixed the problem.
Picture quality is good for money. I'm glad I made the purchase and would do it again. It gives me and my family piece of mind when we check the cameras for visitors and noises in the night.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Excellent system and easy to use!
on December 22, 2016
Posted by: JM66
from Portsmouth, OH,
Gender:Male
Length of ownership:1 week
I'll have to say that this is my first surveillance system and I'm very very happy with it! The installation was very easy and I was up and running in a day after I received the unit.
I purchased the defender 4 channel 1080p HD unit to cover all the entrances and windows to my house and garage. The clarity of the cams are crisp and clear and function perfectly, the night vision reception is good too. One of my favorite features of this system is that my wife and I have iphones and pairing both phones and a ipad was a very simple step to do and now we can keep a eye on things when we are gone away.
I was very pleased with "Candice" in customer service in answering all my questions which helped me make the decision on purchasing from this company.
I purchased the defender 4 channel 1080p HD unit to cover all the entrances and windows to my house and garage. The clarity of the cams are crisp and clear and function perfectly, the night vision reception is good too. One of my favorite features of this system is that my wife and I have iphones and pairing both phones and a ipad was a very simple step to do and now we can keep a eye on things when we are gone away.
I was very pleased with "Candice" in customer service in answering all my questions which helped me make the decision on purchasing from this company.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
a snap to setup .........
on December 24, 2016
Posted by: vega
from Ontario
Gender:Male
Length of ownership:1 week
setup was painless and quick. the online documentation is lacking. the android app poor. the cameras and dvr are of good quality and deliver a descent picture. the software on the unit is very good, the web app is poor, the android app not so good. overall this could be a great unit if the documentation and apps were improved upon.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on December 29, 2016
Posted by: Dhutchings
from Texas, United States
Gender:Male
Length of ownership:1 week
I bought this system a few weeks ago. The hardest part was running the cables. Set up of the system was easy and simple. One cables were run it took 30 minutes to set everything up. As far as instillation everything is included with the system you will need to install it. I did not have to buy any special tools to install the cameras. I have used them now for 3 days and the picture quality is excellent. Especially when you turn it to high quality. Overall I am very pleased with the purchase and the price point. Lastly, product was at my house in 3 days. After arrival I was emailed a thank you email and a link for helpful useful tips for installing. I chatted with customer service 2 times and great service. All I need now is a camera that I can move and rotate with the app. I have not called to see if they have this camera but it would be wonderful. Best camera system at this price point.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com