Customer reviews from geappliances.com
GE Profile - 30" Built-In Single Electric Convection Wall Oven - Slate
Average customer rating
4.5
(233 Reviews)
Rating breakdown 233 reviews
5 Stars
167
4 Stars
44
3 Stars
9
2 Stars
3
1 Star
10
90%of customers recommend this product.
(
189 out of
210)
Customer Reviews for GE Profile - 30" Built-In Single Electric Convection Wall Oven - Slate
Customer Rating
3
Very Expensive
on February 18, 2022
Posted by: Mike7400
from Cincinnati, Ohio
Ours was installed when our house was built in 2014. The magnetron and power supply died after about four years (service call). One of the top two halogen bulbs died at the 5.5 year mark as well as one of the wheels broke off of the turntable under the glass platter (limped along without both). The entire unit died when the unit was only seven and a half years old. It just cost us to replace the unit with a new one. We had to replace the unit with a new one because the installation cut out is unique for this model in our built-in cabinet and our wiring is for a 230 V installation. A couple other things to note, are 1) the microwave function is relatively weak – it takes 3 minutes to boil a cup of water, 2) the light in the unit has to be turned on manually while you’re cooking and only stays on about four seconds before automatically shutting off if you wish to see the food you are cooking, 3) the clock is not displayed when the unit is not running and 4) the stainless steel interior stains badly from cooking splatters and is impossible to clean. Also note, that the glass microwave platter has to be switched out with a metal platter when you want to use the oven instead of the microwave and then switched back when you are finished. That process can be rather tedious. We expected more from GE for an expensive, weak microwave and small convection oven combo that only lasted 7 years.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, February 25, 2022
Greetings,
We certainly appreciate you for taking the time to review your microwave oven. It's quite understandable to feel angry after your appliance has died after only 7 and a half years of use and we are truly sorry. Your feedback regarding the power level, light, clock, and cleaning will all be taken into consideration. If there's anything that you need, we're always happy to help. Best wishes. Mike@GEA
We certainly appreciate you for taking the time to review your microwave oven. It's quite understandable to feel angry after your appliance has died after only 7 and a half years of use and we are truly sorry. Your feedback regarding the power level, light, clock, and cleaning will all be taken into consideration. If there's anything that you need, we're always happy to help. Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nicely Updated
on March 15, 2022
Posted by: Moose66
from Suburban Raleigh, NC
Owned the previous generation Advantium. Once it played out, waited patiently the couple months it took to get this model. This version is almost identical feature wise to the 2013 model it replaced, with updated external characteristics. Which in my opinion look way better. Unit looks sleeker and more modern. Only thing I miss from previous generation is the clock which now does not continuously display (displays for approx 5 seconds after use and then goes dark). Researching online I found the continuous clock display feature was removed for energy savings. Guess that is what a watch is for!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent appliance
on April 21, 2022
Posted by: Ron659
from Ky
We owned another Advantium for 15 years and it never gave us any problems. We are only replacing it because the control board became unavailable. We live by our Advantium. It's an essential piece of equipment in our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Turntable Shaft cracked
on December 29, 2022
Posted by: Ale AKA
After having for a month sensor stop working and Microwave never stop even after it reaches the time. Technician came to fix once and again it did not fix the issue. Tech came again and finally sensor part started working. Not sure how long it will work. Already lost the confidence on this product. Now I see turntable shaft cracked. I hardly use microwave and not sure how it was cracked. Poor quality of product. I would not recommend this product due to several issues it has.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Parts missing
on March 14, 2023
Posted by: Ram vanga
from NC
I see burnout stains in the oven under the glass and rotational stand and stand was not rotating, as we were not aware of the product and were not able to understand why is not rotation, now we see burnout stains underneath when checked with neighbors we came to know something missing as its need to rotate.
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 17, 2023
Hello,
We’re so sorry to hear that your microwave has had issues and seems to be missing a part, we know that can be incredibly frustrating, especially since a microwave tends to see a lot of use. If you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm and we’re confident that one of our certified technicians will be able to resolve this issue. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. Best regards. -MichaelB@GEA
We’re so sorry to hear that your microwave has had issues and seems to be missing a part, we know that can be incredibly frustrating, especially since a microwave tends to see a lot of use. If you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm and we’re confident that one of our certified technicians will be able to resolve this issue. Thank you for taking the time to leave us your feedback and please know that we are here should you need any assistance from us in the future. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Microwave/oven plate sprocket
on May 28, 2023
Posted by: Rob Leach
from Wichita, Kansas
Great microwave and it is awesome with the higher voltage. Only issue, I have owned for 4 years and the gear/sprocket that rotates the glass plate has broke twice. This will be my 3rd sprocket for this microwave. Very sad for the price I paid for this microwave/oven. Purchased when I built my new house.
Features
5
Performance
5
Quality
3
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, May 30, 2023
Oh no!
We're sorry to hear that the sprocket of your microwave keeps breaking. This can be disruptive when trying to use your appliance and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best regards. - Tierra@GEA
We're sorry to hear that the sprocket of your microwave keeps breaking. This can be disruptive when trying to use your appliance and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best regards. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Third unit owned
on July 15, 2023
Posted by: Omaha62
from Omaha
This is our third Advantium. This one is replacing our main kitchen oven after 14 years. Put one in the basement bar when building out. Great units.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Cooking!
on November 1, 2023
Posted by: My Fabulous Oven
from Los Angeles, CA
I love my Advantium. This is my 3rd one! My first one which was the 120 lasted 15 years so I replaced it with another one. Then 4 years later I remodeled my kitchen and replaced it with a wall oven. It cooks so much faster and I love the space it has for large dishes to turn. I can't imagine not having an Advantium oven for speed cooking. I hardly use my regular oven in my range. Everyone should have an Advantium!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com