Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Super product
on November 6, 2019
Posted by: Dameo
Works great, looks amazing. Easy to install.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Nest vs. Google not a great integration.
on November 7, 2019
Posted by: TechGuy25
First of all, when I purchased the Nest Thermostat, it was operated by Nest Labs and I really like their mobile app to manage the device. Google has now purchased the company and is pushing everyone to a Google account which is not what I want. Also, my Nest thermostat has failed updates many times rendering the device useless (W5 error). The same one has been replaced now 5 times. Anyway, I l
No, I would not recommend this to a friend.
Response from Google LLCBy Nest, November 11, 2019
We appreciate your feedback, and please do keep in mind that migrating to a Google account is optional. Regarding the issue you're experiencing with your Nest thermostat, we recommend reaching out to our support team so that we can offer further assistance.
nest.com/help
nest.com/help
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to set up!
on November 7, 2019
Posted by: Christy E
Set up was much easier than expected. It did require about 30 min to charge the internal battery which I didn't expect, but was fine since I had other house chores to do while I waited. The instructions were very clear and easy to follow, tools needed came with the device and connected to wifi was simple. Would recommend and plan to look for other Nest products.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to set up, delightful to use
on November 8, 2019
Posted by: JSR nephdocs
I had a 1st generation Nest thermostat (indeed, it was what led me to purchase items from every category in the Nest product catalog), but they all vanished in the 2017 Tubbs fire in northern California.
I was impressed how much the on-screen support during installation had improved when I installed a third generation Nest thermostat in our current, and temporary, rental home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on November 8, 2019
Posted by: Mode99
Only had one hiccup but easy to install. Love that it let you know how long it takes to get to a certain temperature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Good producr
on November 8, 2019
Posted by: DS5280
I really love the appearance of the nest thermostat. I just would like more features to control from the app. Control of fan speed is not available with this thermostat. That is one feature I feel should be compatible.
I am still using nest app, not ready to move to Google account. The nest app is superior to Google home/nest.
I am still using nest app, not ready to move to Google account. The nest app is superior to Google home/nest.
I would recommend this to a friend!
Response from Google LLCBy Nest, November 11, 2019
Thank you for this feedback, and we'll go ahead and pass this up the proper channels on our end. As always don't hesitate to reach out to our support team if there's anything else we can do for you as we'll be happy to help.
nest.com/help
nest.com/help
Written by a customer while visiting Google LLC
Customer Rating
5
Happy camper in arkansas
on November 9, 2019
Posted by: SK in AR
I replaced a 40 year old inaccurate thermostat that made the furnace run on and off constantly. Within 1 hour of the install the house was actually comfortable! The old one was set at 75 and it was 61 in the house with the Nest it was set at 73 and was 73 within an hour. So incredibly easy to install and use. It’s fool proof. Simple and sleek. Easy to read large numbers and motion detection.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostate
on November 9, 2019
Posted by: Anonymous
Love the product. My wifi initially hated it because she doesn't like me buying tech. However she uses it all the time to set the thermostat when she is on the way home, setting it to heat when getting out of the shower, or just turning it off without having to get out of bed.
I would recommend this to a friend!
Written by a customer while visiting Google LLC