Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Nest
on April 19, 2020
Posted by: WeatherGod
Easy to install. Easy to setup. Troubleshooting instructions were inadequate. I immediately recieved e74 no power to the hot wire Rh. (The red one). Tried the troubleshooting sections and as usual they were inadequate. I went through the entire circuit and realized that I didnt put the vent cover back on right. NMF it didnt fit correctly. Waste 1.5hrs trying to fig it all out. Anyways....
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love the NEST!
on May 4, 2018
Posted by: WoodlandElf
I'm very happy with my Nest thermostat. How nice it is to turn the air conditioning on before I get home! And turn it off remotely after I leave the house. It's nice to schedule the heat to go on before the clock goes off in the morning. And if I need to change the temperature, I don't have to go downstairs to do it. Just pop onto the app and change it instantly! Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Doesn’t work!
on June 10, 2021
Posted by: Chris
Downloaded, appears in my Alexa app, when I as k Alexa to change temp it acknowledges and does nothing
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, June 15, 2021
Hi Chris, thanks for reaching out. We’re sorry to hear that there’s an issue between your Alexa and your Nest Learning Thermostat.
Here are some steps that may improve your experience:
- Make sure that your Nest account has been migrated to Google account.
- Start by using the Alexa app to enable the Google Nest Skill.
- Follow the on-screen instructions and choose which data to share with Amazon, then select Done.
- Then, ask Alexa to discover your Nest products by saying, "Alexa, discover my devices."
You can also check this link for the list of Nest thermostat commands you can use with your Alexa: https://support.google.com/googlenest/answer/9325080
You can find more details on how to use Nest thermostats with Alexa on Amazon's related page.
For further assistance, please contact us at Google Nest Support page and we’d be happy to help. You’ll find us here: https://support.google.com/googlenest/gethelp
Here are some steps that may improve your experience:
- Make sure that your Nest account has been migrated to Google account.
- Start by using the Alexa app to enable the Google Nest Skill.
- Follow the on-screen instructions and choose which data to share with Amazon, then select Done.
- Then, ask Alexa to discover your Nest products by saying, "Alexa, discover my devices."
You can also check this link for the list of Nest thermostat commands you can use with your Alexa: https://support.google.com/googlenest/answer/9325080
You can find more details on how to use Nest thermostats with Alexa on Amazon's related page.
For further assistance, please contact us at Google Nest Support page and we’d be happy to help. You’ll find us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Great thermostat
on May 14, 2018
Posted by: Bobbo489
The thermostat was easy to set up. It stepped through each thing to be done and was very easy to follow. Also, the ability to set schedules and remotely adjust the temperature makes it even better.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome, easy, and looks nice
on January 28, 2019
Posted by: Anonymous
I love mine! It is easy to control and has a wonderful app. 5 stars
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
The Best
on June 10, 2018
Posted by: LoiPoipu
Hawaii electric is extremely expensive, this thermostat saves us a lot money if it sets in ECO mode, or you can manually set at your own temperature. All in you IPhone app.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
GREAT CHANGE
on July 28, 2020
Posted by: Bob T
Really enjoyed changing from the tradition thermostat to the Nest. The installation was straightforward and the use is great since there is no guessing the temp you want. It has a bright display and looks great. The app is great to have so I can adjust the temp when I'm away, if need be.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
great product
on January 7, 2019
Posted by: Anonymous
easy set-up great product
I would recommend this to a friend!
Response from Google LLCBy Nest, January 12, 2019
Thanks for the feedback.
Written by a customer while visiting Google LLC