Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Efficient and Effective
on September 2, 2018
Posted by: Adria Smith
I’m a usually picky reviewer and I can’t find one thing to criticize. From set up to use, this product is simple and user-friendly. We love the convenience. The features are great! Some are complicated if you are used to a standard thermostat, so do your research.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on February 19, 2019
Posted by: Anonymous
Easiest and fastest thermostat ever installed. Easy to set/reset use from cell phone wherever I am. Small and looks great on wall. Already got new bill from gas company and showed even though we had really cold weather nest made furnace run super effeciantly. Would definitely recommend
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amazong
on August 14, 2021
Posted by: William’s
It has been a great experience its my first smart thermostat, super easy to setup no issues so far i love it
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Features do not work and are disappointing.
on August 2, 2021
Posted by: jchart2
Cannot link two telephone numbers via NEST App. Don't agree with having to add Google Home App to make this possible.Don't like that cannot add another person via Google Home App unless the person has a Google Account.The Home/Away feature does not work very well.Do not like that cannot display the current temperature and target temperature at the same time.Wake on Approach does not work. .
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, August 7, 2021
Hi jchart2, thanks for informing us about the issue. We´re sorry for any inconvenience you´re having with migrating to the Google Home app.
Migrating your Nest account to a Google account provides you with the security features not available with simply having a Nest account. You also get the benefits of integrating your Nest devices with Google´s advanced ecosystem using the Google Assistant.
The temperature screen on your Nest Learning Thermostat will display both the current ambient temperature as a number on the outer ring, while the target temperature is boldly displayed in the center of the screen. You can learn more about what you see on your display by visiting this link: https://support.google.com/googlenest/answer/9243193
We'd like to know more about the issue you´re having with the Home/Away feature in order for us to help you further. Please reach out to us when you visit the Google Nest help page: https://support.google.com/googlenest/gethelp
Migrating your Nest account to a Google account provides you with the security features not available with simply having a Nest account. You also get the benefits of integrating your Nest devices with Google´s advanced ecosystem using the Google Assistant.
The temperature screen on your Nest Learning Thermostat will display both the current ambient temperature as a number on the outer ring, while the target temperature is boldly displayed in the center of the screen. You can learn more about what you see on your display by visiting this link: https://support.google.com/googlenest/answer/9243193
We'd like to know more about the issue you´re having with the Home/Away feature in order for us to help you further. Please reach out to us when you visit the Google Nest help page: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
on September 7, 2018
Posted by: Sharebear
We love our nest, we will always have one wherever we live
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest 3
on August 17, 2018
Posted by: Anne Hansen
So much easier to install than expected. Even I in my 70’s was able to connect to the app.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Trouble with app
on August 30, 2020
Posted by: Namz97
Was having trouble with the app at first but seems to be working now.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product with easy to use/follow set-up
on February 9, 2018
Posted by: Hawaii808
I like the wifi connected nest because it is one less thing I have to worry about as I walk out the door. It does all the work for me, keeping my home comfortable and cozy. I would recommend it to anyone, it was very easy to set up and the directions were easy to follow also. I would assume some homes are not as easy to set it up in , but that is probably more rare than common.
I would recommend this to a friend!
Written by a customer while visiting Google LLC