Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
3
learning?
on April 24, 2021
Posted by: Patrick
I have yet to see how it really learns. it's a survey, you should accept however many letters I put in here.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 27, 2021
Hi Patrick, thanks for reaching out. We’re sorry to hear that you have yet to see how Nest Learning Thermostat learns from your schedule.
With Auto-Schedule, your Nest thermostat learns what temperatures you like at different times of the day. After a few days of learning, your thermostat will prepare a schedule for you. You can learn more about how Nest Learning Thermostat learns using the Auto-Schedule feature here: https://support.google.com/googlenest/answer/9247510
If you need further assistance, feel free to contact our support team anytime through this link: https://support.google.com/googlenest/gethelp
With Auto-Schedule, your Nest thermostat learns what temperatures you like at different times of the day. After a few days of learning, your thermostat will prepare a schedule for you. You can learn more about how Nest Learning Thermostat learns using the Auto-Schedule feature here: https://support.google.com/googlenest/answer/9247510
If you need further assistance, feel free to contact our support team anytime through this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Easy
on October 7, 2021
Posted by: JohnKR
Love how easy this thermostat is to use. It’s great to be away from home and still control the temperature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Worth the Investment!
on August 27, 2018
Posted by: Kait
I bought a nest to save money and I surely have! My monthly electric bill was cut in half in just my first month! Definitely worth the investment!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Upgraded home
on March 8, 2019
Posted by: Anonymous
Just upgraded with Nest Protect and Thermostats. Setup was overly simple and product design is sleek. Love having it all on one app and peace of mind. Can’t wait to see how the learning feature helps...
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy
on July 18, 2019
Posted by: Sirkah
Easy walk through setup. If you are from the south and have a Heat Pump. Be sure to check the O/B (Orange/Blue) wire setup in the Nest Thermostat. If you are blowing hot air change the setting to B rather than O. Other than that easy peasy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Love it except for one problem
on July 18, 2020
Posted by: Joanna2
I love everything about my new thermostat. It has a beautiful design and the display lights up when you approach and is easy to read. I loved that it was connected to my wifi and I could adjust it anywhere I was, I didn't have to be right there at the thermostat. After about two months, it went offline for no reason and would not recognize my wifi network, whatever I did to get it back online.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome!!!
on November 3, 2018
Posted by: Anonymous
This is one of the best products I’ve installed in my home that affects day to day life all year long.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Extremely easy to set up and use
on December 3, 2019
Posted by: Rayts22
Very impressed with how easy to install and set up. Everything just worked.
I would recommend this to a friend!
Written by a customer while visiting Google LLC