Customer reviews from Google LLC
Google - Nest Learning Thermostat - 3rd Generation
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Nest Learning Thermostat - 3rd Generation
Customer Rating
5
Nest thermostat
on May 13, 2019
Posted by: Tommy G
The thermostat was easy to install and looks great on the wall. Very easy to use and program. Better than what I expected.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on June 14, 2018
Posted by: Troy (Florida)
Excellent thermostat with great features and appearance!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Quality built and very high tech
on January 4, 2020
Posted by: Don Sutton
So nice to be able to control & view my 3 zoned home with the Nest Thermostat. No more worries while we are gone that the heat or air is okay, I can view it with my iPhone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest
on February 14, 2019
Posted by: Anonymous
I received my Nest as a gift from my sister and my brother-in-law. I thought I was not going to be able to install it, my sister assured me I could do it. I love my Nest. I'm 71 years and if I can do it anyone can.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on October 9, 2018
Posted by: Anonymous
It is super easy to install and even comes with its own screwdriver and additional back plates for multiple install situations. It learns super fast and the App works great! I recommend it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Learning Thermostat
on May 26, 2021
Posted by: Kaacey
It has been working fine UNTIL my wi-fi went down due to the internet company working on the issue - HOT in the house and could not Manually adjust the thermostat - would not buy a SMART device unless it could manually be adjusted!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, June 1, 2021
Hi Kaacey, thanks for reaching out. We are sorry for the inconvenience with the Wi-Fi disconnection of your Nest Learning Thermostat.
We’d like to learn more about the issue you’re experiencing. This will help us have a better understanding on what may be causing it, and work on improving your experience. You’re more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp
We’d like to learn more about the issue you’re experiencing. This will help us have a better understanding on what may be causing it, and work on improving your experience. You’re more than welcome to reach out to our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Fantastic
on April 19, 2018
Posted by: Seth T.
Installed my new Nest Learning Thermostat on my own and everything went pretty smoothly. I did need to call customer support to figure out an issue with one of the wires but they were amazing to deal with and had me up and running in just a few minutes. Can’t wait to see how this impacts my energy bills in the months/years to come!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest products
on December 11, 2019
Posted by: VickiC
I LOVE them!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC